Information & Ethics committee  Mr. Long, I wanted to clarify that for the members that I've spoken to, the level of awareness is very high with regard to digital privacy. RCC has not taken a lot of activity.... We have some committees, and I mentioned the privacy committee that has had various levels of activi

Information & Ethics committee  I can only speak again from a retail perspective, and say that it's not in the retailer's business interest to do anything but be clear and simple with regard to the collection of consent, in the news that they didn't treat it appropriately. From our perspective it's a model that

Information & Ethics committee  I'm not specifically familiar with that enforcement power—

Information & Ethics committee  Without knowing the specifics of that, I am familiar with order powers and AMPs generally. I would say that our members would not be in favour of that for the exact reasons I expressed during my testimony, that right now under the current arbitration-type model, because of the sh

Information & Ethics committee  I'm not familiar enough to comment on it. I did have conversations a little bit with regard to the fact that other jurisdictions, as I mentioned in my comments, do have privacy legislation. The feedback I received was that what's currently happening is working well, in that provi

Information & Ethics committee  I don't have very much to add. Just to come back to the notion of consumer trust and business interest, from a retail perspective, it's not in a retailer's business interest to in any way compromise any age group, right? It's about keeping your consumers' privacy intact and giv

Information & Ethics committee  From a retail perspective, because the nature of retail is such a reputational one, the members that the Retail Council represent want their brand to be known, and of course, many of the members that we represent are very familiar household names. For them, the interest of protec

Information & Ethics committee  Just to clarify, it's 45,000 storefronts, which would be approximately 2,000 to 3,000 members. From my estimation and the conversations I've had with the members, the level of awareness is already extremely high. Because of the self-interest and the need to protect their consumer

Information & Ethics committee  For example, the Retail Council had a privacy committee where members would get together and share information and best practices around issues related to privacy. On Canada's anti-spam legislation, we held a number of webinars around that. So a number of activities are being hel

Information & Ethics committee  Thank you, Mr. Chair and esteemed members of the committee, for allowing us the opportunity to provide our comments on the review of PIPEDA from a retail perspective. The Retail Council of Canada, RCC, has been the voice of retail in Canada since 1963. A not-for-profit, industry

Environment committee  I'm not really in a position to comment on risk versus hazard, but what I can tell you is that Canada, from my experience, is recognized as a world leader in this area. CEPA is recognized as a world leader, and other countries are basing their models on what we're doing. I think

Environment committee  I have not much to add. I would just say that the approach we find really effective with CEPA is that flexibility—exactly what I was talking about—so I think that's something we remain very supportive of.

Environment committee  Right, voluntary and of greatest concern, so that retailers can focus.... It's a highly competitive environment. Retailers are competing for market share, so they can focus their scant resources on getting information to help decision-makers make decisions.

Environment committee  To my knowledge, not one risk management action has been taken as a result of any of these voluntary or mandatory surveys. The only risk management action that has been taken on a consumer product that I'm aware of is the banning of BPA in babies' bottles. That was before that ti

Environment committee  That has been our experience to date, yes.