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Industry committee  Well, as an Internet service provider, we're distributing the content. These services are being used by our customers, but we don't have insight as to what notices of infringement YouTube might be receiving. YouTube will also receive some notices of infringement, as would the ISP

October 1st, 2018Committee meeting

Ann Mainville-Neeson

Industry committee  We supported the FairPlay proposal. We are not part of the coalition, but we did support the FairPlay application. The reason is that piracy is an important problem for Canada, and we believe as an ISP that we have a role to play and an ethical obligation, let's say, to ensure th

October 1st, 2018Committee meeting

Ann Mainville-Neeson

Industry committee  It wasn't a change of mind. It is simply that we are not vertically integrated. We are not the primary owners of rights, and therefore we supported separately.

October 1st, 2018Committee meeting

Ann Mainville-Neeson

Industry committee  It's all about who is making that recording. On an NPVR it's no different from someone who has recorded on their device at home, on their home PVR, except for the network provider, since we are also providers of on-demand content; therefore, we negotiate those rights and we pay

October 1st, 2018Committee meeting

Ann Mainville-Neeson

Industry committee  That's why we want to limit our proposal to that personal relationship with the recording. It's so the person who makes that recording is the only person who can access that recording, as opposed to an on-demand service whereby anyone who wants to watch a program can access it, t

October 1st, 2018Committee meeting

Ann Mainville-Neeson

Industry committee  That's great. Thank you. Just for a change, I'll make my presentation in English, but I'm happy to respond to any questions in French or in English. Good afternoon, and thank you on behalf of Telus Communications for the opportunity to appear before the committee. My name is

October 1st, 2018Committee meeting

Ann Mainville-Neeson

Canadian Heritage committee  The definition of minimum need, I think, will depend on region to region. Certainly having access to downloading 4K content is not a need.

April 12th, 2016Committee meeting

Ann Mainville-Neeson

Canadian Heritage committee  Yes, I'm sure it will continue to evolve year after year, month after month, which is again, and I don't want to sound like a broken record, why investments need to be made. As more services and more data-intensive services continue to proliferate, yes, just as we need to keep up

April 12th, 2016Committee meeting

Ann Mainville-Neeson

Canadian Heritage committee  That's correct. As a broadcasting distribution undertaking, we are required to spend 5% of gross revenues on various efforts. Some of it is directed to the CMF, the Canada Media Fund. Some of it goes to our community.

April 12th, 2016Committee meeting

Ann Mainville-Neeson

Canadian Heritage committee  At this time for community programming there is no requirement for news.

April 12th, 2016Committee meeting

Ann Mainville-Neeson

April 12th, 2016Committee meeting

Ann Mainville-Neeson

Canadian Heritage committee  There's no requirement for how the community television programming is spent, so we direct 2% to the CMF, and another to an independent production fund that focuses on health programming. We launched the Telus Fund a few years ago. Then the rest of that amount is now directed to

April 12th, 2016Committee meeting

Ann Mainville-Neeson

Canadian Heritage committee  Absolutely, and the point was not merely to be emotional, but these are documentaries that he is creating. In this case, it was a documentary on the life in a Syrian refugee camp in Jordan. There are a lot of facts to be had there, but rather than present them in a newscast as a

April 12th, 2016Committee meeting

Ann Mainville-Neeson

Canadian Heritage committee  As a community programming service provider, all of our information is locally relevant. We're looking, obviously, to have issues that resonate more broadly than the community, but we're also seeking the producers who will best address issues they perceive in the community. It'

April 12th, 2016Committee meeting

Ann Mainville-Neeson

Canadian Heritage committee  First off, we listen to our customers very seriously, which is one of the reasons we have one of the lowest complaint rates with the Commissioner for Complaints for Telecommunications Services, the CCTS. Whenever we do receive these comments, we take action on them on a regular b

April 12th, 2016Committee meeting

Ann Mainville-Neeson