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Public Accounts committee  I'm glad to have the opportunity to talk about this, because this is an area where we felt we made some significant progress. From our perspective, we thought that we needed to look at it from different entry points as opposed to being completely linear. We increased the training

October 5th, 2017Committee meeting

Hélène Laurendeau

Public Accounts committee  I'll be very brief. The only thing I would add is that in our case, what we are making sure is that when we learn from things that come from audit or a fraud investigation we target the people who absolutely need to have the most detailed knowledge. We do the mandatory training f

October 5th, 2017Committee meeting

Hélène Laurendeau

Public Accounts committee  I would add a brief comment to what my colleague just said. We cannot neglect our internal audit structure either. Given our large contributions program and the fact that we have a series of partners with whom we transfer a lot of money, the audit process is very systematic. Eve

October 5th, 2017Committee meeting

Hélène Laurendeau

Public Accounts committee  That allowed us to collect all of the information and to establish that from one region to the next, including our headquarters, it was this or that type of situation that constituted the greatest risk for the department. During the last update after the 2016 budget, we saw that

October 5th, 2017Committee meeting

Hélène Laurendeau

Public Accounts committee  No. We do it systematically, and regularly. We are about to do a complete update and redo the evaluation conducted in 2014. In 2016, we only did an update. We are currently in the planning phase to redo that risk assessment, and we intend to make this cyclical, that is to say to

October 5th, 2017Committee meeting

Hélène Laurendeau

Public Accounts committee  Thank you very much for your question. In 2014 we conducted a risk assessment of the entire department, and we update that on a continuous basis. This was done in 2016, and the data we collect by consulting all of our employees help us to determine in which sectors there is a g

October 5th, 2017Committee meeting

Hélène Laurendeau

Public Accounts committee  We do this in partnership with a private firm that helps us. In 2014, for instance, we hired Deloitte, who helped us to conduct not a survey, but meetings with our employees.

October 5th, 2017Committee meeting

Hélène Laurendeau

Public Accounts committee  I have a couple of thoughts on that. I think that the committee is raising a very important point. One of the things that we're seized with in our department is the fact that if we want to have continuity in being able to check whether or not things are being complied with, we ne

October 5th, 2017Committee meeting

Hélène Laurendeau

Public Accounts committee  When we detect them, we either do an audit or we verify or investigate, if we have any suspicion that there could have been fraud associated with them. If need be, we will take measures to ensure that the situation is corrected, if it's a problem of ignorance or lack of awareness

October 5th, 2017Committee meeting

Hélène Laurendeau

Public Accounts committee  We've put a few measures in place to make sure we can track these things. Some of them were in place, but some of them have been improved since the report from the Auditor General. We now have a documentation protocol to ensure consistency in contract hard copy files, allowing

October 5th, 2017Committee meeting

Hélène Laurendeau

Public Accounts committee  Thank you, Mr. Chair. It is a pleasure to appear before this committee today. I would like to acknowledge that we are on the traditional territory of the Algonquin people. It's always good to remind ourselves. Before I begin, I would like to take a few moments to repeat my apolo

October 3rd, 2017Committee meeting

Hélène Laurendeau

Indigenous and Northern Affairs committee  Thank you, Madam Chair.

February 23rd, 2017Committee meeting

Hélène Laurendeau

Indigenous and Northern Affairs committee  There are two things that should not be confused. It is true that $88 million were set aside to be sure there was enough money on hand. We must remember that, when the definition of the Jordan principle was broadened in July, it was hard to know where we were starting from. Toge

February 23rd, 2017Committee meeting

Hélène Laurendeau

Indigenous and Northern Affairs committee  In practical terms, people can go into any regional office of Indigenous and Northern Affairs or Health Canada. There is also a telephone information line. When that information is received and a case is identified, it is confirmed at the outset that the money will be given and

February 23rd, 2017Committee meeting

Hélène Laurendeau

Indigenous and Northern Affairs committee  If I recall correctly, before July, there were just 10 or 11 cases. Now, there are over 3,000 children.

February 23rd, 2017Committee meeting

Hélène Laurendeau