Veterans Affairs committee  Thank you. It's difficult, I know, with Robert being on the phone and me by video, but thank you very much for that comment. As I indicated in my remarks, we are sending out the poster to over 2,000 organizations. It will have our VAC assistance line on it, which is 24-7. I'm n

Veterans Affairs committee  Yes, indeed it is. I expect that's our—

Veterans Affairs committee  Yes.

Veterans Affairs committee  Thank you.

Veterans Affairs committee  Thank you. Would you like me to respond?

Veterans Affairs committee  Thank you. I would imagine you're referring to our VAC assistance line, which is our 24-7 line. I will need to follow up. If indeed that is happening, that should not be the case. We will certainly check into that and ensure that folks, particularly in an immediate crisis situati

Veterans Affairs committee  Thank you very much for the question. I can start, but I'd turn to Robert as well, who works in the field directly with staff. It is unfortunate, I think, particularly when there are news articles that come out that paint a picture. We have staff here who are very passionate and

Veterans Affairs committee  Yes. I think veterans helping veterans is an important theme. My colleague spoke about building trust and how Veterans Affairs Canada has to be patient. We have to be persistent, and we have to build that trust. I've heard many anecdotes from veterans who, because they've se

Veterans Affairs committee  I'll take the second part of that question. I think Robert, my colleague, can speak directly about that transition work, which he and his area offices do. On the second part of your question, I think that first of all, we know statistically that the majority of veterans come to

Veterans Affairs committee  We can send you the web link, yes.

Veterans Affairs committee  Yes, there is definitely a connection. We work very closely with our colleagues at Canada Mortgage and Housing Corporation, as well as Employment and Social Development Canada, to ensure that veterans are looked at as a particular population in developing the strategy, both for h

Veterans Affairs committee  Yes. The service card was recently announced. It's there as an identity and recognition, to provide individuals, when they're released from the Canadian Armed Forces, an ability to show a card, to give them an ownership and an identity post-release, which is one of the challenges

Veterans Affairs committee  You're certainly bang on. Many of the organizations, like Veterans Helping Veterans, Soldiers Helping Soldiers, VETS Canada and the Legion, are all made up of individuals who have served, who are veterans. They are the peer support, which is key to being able to find, assist and

Veterans Affairs committee  Yes, in some capacity.

Veterans Affairs committee  We can certainly take a look at that. I think that by their titles themselves it's quite self-evident when you look at the organizations, but that is something we can certainly follow up on.