Information & Ethics committee  I feel that it is a major step forward. The legislation needs to be modernized. It also asks for a regular review to be done. So it may not be perfect the first time around, but, rather than doing nothing, it is better to do something and to make corrections eventually, if need b

Information & Ethics committee  There is something I am not getting,

Information & Ethics committee  I would recommend putting it into effect as soon as possible.

Information & Ethics committee  Yes. In Robert Mundie's opening remarks, he talked about the traveller history report. That is a report that is highly utilized by IRCC, our colleagues here, to help them do a determination for citizenship applications. People come to CBSA ATIP to request a copy of their travel

Information & Ethics committee  The traveller history report is not a document that people can keep when they come into the country. The document indicates all the ports of entry, meaning where and when they entered Canada. It also indicates how many times they have done so. I could ask my colleagues to talk t

Information & Ethics committee  Does anyone else want to answer?

Information & Ethics committee  Just that. On any given day, we have about 3,000 on the floor.

Information & Ethics committee  Most of the exemptions in legislation are discretionary. We go through the exercise of discretion. We have a look at what's being requested and when it's being requested. Has the plan been implemented? Are they just putting numbers back and forth? Is it a final decision? Then you

Information & Ethics committee  Yes, timing is everything with an ATIP request.

Information & Ethics committee  Generally speaking, how it works is that we get receipt of a request. They now come in at night with the online portals. Once we get a request, the front-end staff—in most ATIP shops you have an administrative staff—will log the request into the ATIP tracking system, which is the

Information & Ethics committee  In our opinion, yes, it would help reduce the burden. Having folks file requests by subject matter would stop what we commonly refer to in the ATIP community as “fishing expeditions”, whereby folks will ask for anything and everything without a subject, and sometimes without lim

Information & Ethics committee  We use the same system. It is commonly used in the federal government, because there are limitations out there as to who can produce an ATIP tracking system.

Information & Ethics committee  We try to do that at the beginning, especially for policy development work. Early engagement is always the best, based on our experience. They have a lot of good ideas, information, and experience to share, so if you can start your deliberations with the Privacy Commissioner at t

Information & Ethics committee  I can go ahead. At CBSA, we have in place a robust privacy breach protocol, and it's aligned with Treasury Board standards. Any new requirements would be aligned with our breach protocol as well. All employees are trained to use the breach protocol, and there is a direct link

Information & Ethics committee  Yes. The most common complaint that we have today is delay. With the increase in requests that we have, trying to respond to some 11,000 privacy requests a year, the obvious complaint and the number one complaint is time delay. We're taking too much time to get back to the reques