Veterans Affairs committee  I'm going to turn that over to Susan.

Veterans Affairs committee  I'm sorry, but I'd have to check back to find the actual date. I can certainly do so.

Veterans Affairs committee  We'll have to get you the date.

Veterans Affairs committee  Again, I would have to find out the number of reservists that we are contacting. I can get back to you with that.

Veterans Affairs committee  Again, this is one of the reasons we are really concerned around awareness and outreach of using—

Veterans Affairs committee  Yes. The LASS studies were looking at rank. For example, we do know that the younger members without any type of education are having more difficulty. We know, for example, that women may be having more difficulty. We also know the physical conditions that show up more in the LAS

Veterans Affairs committee  I don't want to come to that conclusion about rank playing a role, but we do know—

Veterans Affairs committee  Well, we could look at those through the LASS studies, and what the LASS study is indeed showing is that junior non-commissioned members are having more difficulty.

Veterans Affairs committee  I can speak about outreach. Again, I'm speaking about the fact that we are involved in lots of work with my CAF colleagues so that the member is aware of our services. As well, we're reaching out in terms of stakeholder engagement, in terms of having meetings with organizations t

Veterans Affairs committee  With all of our programs, we also measure. When there is a headline around anything that is problematic, we pay immediate attention to it. It is something that we at VAC take very seriously. We look at all of those pieces. We look at our performance measures. We see how we can

Veterans Affairs committee  The biggest barrier to outreach...we find it at different stages in a veteran's career. For example, when a member releases, we often do not see that member at VAC because they may not be ill at that time. The injury—perhaps it's something that is psychological—may not happen unt

Veterans Affairs committee  The risk assessment tool was based on a tool that was developed in the west and used in a different setting. We have taken it on ourselves at VAC, because we thought there was value to it. However, we recognized that we had to update it to better meet the needs of veterans. That'

Veterans Affairs committee  Yes, certainly. It's one of the areas that we really spend a lot of time on, because how do we make members more aware as to what services are available to them with VAC? As you may be aware, over the past couple of years there have been so many more new programs. Indeed, over $1

Veterans Affairs committee  I'm afraid I can't answer that, as those decisions would be made at the political level.

Veterans Affairs committee  Yes, and then they will be run through this risk assessment tool.