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Citizenship and Immigration committee  Thank you. Let me expand on one of the points my colleague has just mentioned by telling you about the citizenship test, which is now administered online. We launched it only about a week ago and the results are excellent. It will be more practical for people, because they will

December 7th, 2020Committee meeting

Daniel Mills

Citizenship and Immigration committee  I will be very honest with you, I am not aware of cases like that. I hope that it's an isolated case, but I will be happy to follow up on it. According to our process, each time that an application is approved, we communicate with the applicant to inform them about the situation

December 7th, 2020Committee meeting

Daniel Mills

Citizenship and Immigration committee  Yes, indeed, with the Confirmations of Permanent Residence, we had to react quickly during the pandemic and adapt our various processes. First, in April and May, we reviewed the Confirmations of Permanent Residence for which the medical exams were about to expire. We looked at t

December 7th, 2020Committee meeting

Daniel Mills

Citizenship and Immigration committee  As we got close to September, for example, we established a two-stage process for students, so that they could start their studies remotely. So the approval process was done in two stages. The first stage was to establish their eligibility to come to Canada. We sent more than 62,

December 7th, 2020Committee meeting

Daniel Mills

Citizenship and Immigration committee  Yes, this really is a new area. We had to adapt very quickly to respond to the needs of the clients, while keeping in mind the health and safety of Canadians in this country. When people who want to come to Canada send their applications through the electronic form and are ready

December 7th, 2020Committee meeting

Daniel Mills

Citizenship and Immigration committee  As my colleague mentioned, some Confirmations of Permanent Residence were processed about a year ago, or have expired. We want to make sure that the information supplied to us a number of months ago is still valid. Once again, we want to protect the health and safety of Canadians

December 7th, 2020Committee meeting

Daniel Mills

Citizenship and Immigration committee  At the moment, about 40% of the applications are made here in Canada, while 60% are made from another country.

December 7th, 2020Committee meeting

Daniel Mills

Citizenship and Immigration committee  Ms. Dancho's figures are correct. However, the total number of expired Confirmations of Permanent Residence is about 14,000 at the moment

December 7th, 2020Committee meeting

Daniel Mills

Citizenship and Immigration committee  Yes, indeed, we would really like to have an integrated digital, electronic process at Immigration, Refugees and Citizenship Canada. As Ms. Normandin mentioned, during the pandemic, having to handle a lot of documents and applications on paper did limit our capacity to process t

December 7th, 2020Committee meeting

Daniel Mills

Citizenship and Immigration committee  It means that IRCC officers will have made final decisions on 49,000 applications by December 31.

December 7th, 2020Committee meeting

Daniel Mills

Citizenship and Immigration committee  I will have to confirm that information for the committee later, if I may, but, as I understand it, it means 40,000 decisions, either positive or negative.

December 7th, 2020Committee meeting

Daniel Mills

Citizenship and Immigration committee  Thank you. I will answer the question. What made it possible for us to increase the processing capacity of our employees from 38% to 90%, is the fact that we provided them with all the equipment they need to work from home. As you know, at the beginning of the pandemic, our prio

December 7th, 2020Committee meeting

Daniel Mills

Citizenship and Immigration committee  During the pandemic, we established various procedures so that we were not returning forms that were missing information. We don't return the forms and we don't reject any application because documents or pieces of information are missing. Certainly, processing deadlines will be—

December 7th, 2020Committee meeting

Daniel Mills

Citizenship and Immigration committee  Yes, there were 60,000 applications, or actually, we received 60,000 emails. Some of those applications are duplicates or triplicates. Some others came from those who have already submitted an application but are providing information that was missing from their files. On average

December 7th, 2020Committee meeting

Daniel Mills

Citizenship and Immigration committee  I do not have the number of outstanding applications at hand, but I can confirm that we have received 60,000 requests. We estimate that this means about 40,000 individual applications. To date, we have approved 28,000 applications.

December 7th, 2020Committee meeting

Daniel Mills