Citizenship and Immigration committee  We feel that the best way to protect complainants in the current structure is through pushing out as much education and awareness as possible. In our last appearance, we talked about anti-fraud, about working with the ICCRC, about how our department undertakes level 1 investigati

Citizenship and Immigration committee  That is a possibility.

Citizenship and Immigration committee  No, I have not.

Citizenship and Immigration committee  Again, I'll go back to my previous response around what we have been doing, and what we've committed to do going into the future with the ICCRC and being very open about that. Again, it comes down to them creating an environment of stability on the board and within the organizati

Citizenship and Immigration committee  I'm not in a position to answer yes or no, sir, unfortunately.

Citizenship and Immigration committee  Again, we've tried to give as clear guidance as possible on our website around the dos and don'ts of section 91. We've tried to explain to NGOs and service provider organizations what it means to assist a client; to translate something for a client; to help the client navigate th

Citizenship and Immigration committee  The question of “how informed” comes down to not only the relationship that we've struck, but also, as I mentioned earlier, the fact that we're pushing the boundaries on how much we can work with, share with, and try to help the ICCRC and have new ways of looking at things. We h

Citizenship and Immigration committee  Chair, that really comes down to three common areas where we've fostered the relationship and tried to move it forward. The first area is around the complaints process. We have been having conversations with the ICCRC around the length of time it takes to resolve complaints, res

Citizenship and Immigration committee  Thank you. Chair, part of the response to this is trying to look at the options around what such an organization or entity would be doing. Exactly what is it you would want to work on with consultants and what type of activity? Part of the answer to that question will clearly r

Citizenship and Immigration committee  I think at this stage it's fair to say the department is 100% committed to working with the current construct of the ICCRC, and we have shown that. I just met with them two weeks ago, for example. We talked in a very open and frank way about how we can make the ICCRC even better,

Citizenship and Immigration committee  Again, I think that needs to be looked at in terms of the purpose of having a tiered model. I'm not sure, David, if you have anything more. I think it's worth assessing and seeing the value of a tiered model, and what more it gives you that perhaps doesn't exist today. What does

Citizenship and Immigration committee  Section 91 was designed to help get at the problem—as the committee I'm sure is aware—of people who are operating in the fashion of ghost consultants. Getting at that was the objective of the day, and it was around making a framework that was the best way to get at it. I want to

Citizenship and Immigration committee  When it comes to workers, you used the example of workers, specifically. There are other mechanisms that workers can successfully use, and we have used them in co-operation with the provinces and the territories around worker legislation. Seasonal agricultural workers is a grea

Citizenship and Immigration committee  In addition to Mr. Orr's comments, I think the two important areas we talked about already are about the awareness of people, so that when someone is working with an immigration consultant that individual knows their rights and knows where they could complain. I also think with t

Citizenship and Immigration committee  We have identified a number of individuals who we would put in the realm of possibly having something done to them. That could grow at any one time, the more we investigate, and it could also shrink down. I guess the response to your question is that we have identified a number