Transport committee  I am aware of this, and that doesn't contradict what I just said. What I said was, if they are sick or away that week, they qualify for the other weeks in which they show up for their scheduled shift, so they continue to be eligible. They are not disqualified from the program.

Transport committee  For that week you do not, but you qualify for your paid sick leave. Your normal benefits and compensation apply, but the incentive program, which is 12 separate increments, is available for whichever increments those officers can avail themselves of.

Transport committee  We don't see it as an incentive to go to work sick, because screening officers, without this incentive, are entitled to all of their base compensation, which includes their hourly wage, their health and dental benefits, paid sick leave, paid holidays. This is supernumerary to tha

Transport committee  I'd have to verify that. Generally, the unions convey their concerns directly to their employers.

Transport committee  I would say that the program is showing that it is working, that it is effective, and that our absenteeism throughout the country has been down over the summer.

Transport committee  Thank you, Mr. Chair. I'd be happy to respond to that. There are different types of absenteeism, and I'll make a clarification, as I did at my last appearance, of what the incentive is intended to achieve. We want to incent screening officers to come into work for their schedul

Transport committee  I won't respond to that. Okay—

Transport committee  What's important to keep in mind I think is, this is supernumerary to the compensation, the total compensation, that a screening officer receives from their employer in the course of their duties. There is already a compensation package at all the airports, so there are hourly pa

Transport committee  I disagree with how you've characterized what the incentive is intended to do. A screening officer who is sick or takes their scheduled vacation is not disqualified from the program. I'll back up just one step, to your reference to Schiphol. CATSA is not the employer of the

Transport committee  It's “that week”. That is correct.

Transport committee  Thank you for your question. As to whether we receive directives from the minister's office, yes, the minister has the authority to direct a Crown corporation in line with the regulatory framework.

Transport committee  If I understand the question, yes, that's correct. We adjust the capacity to service passengers based on the forecasted volume of passengers and the arrival patterns. As I mentioned, there's been a lot of volatility in what actually materializes at an airport versus what is fore

Transport committee  First, I will just clarify. I didn't say that passengers wait only 15 minutes or less. What I said was that the government-funded target service level on average is that 85% of passengers on an annualized basis will wait 15 minutes or less. We have met or exceeded that target for

Transport committee  I believe that, over the last couple of weeks, we have returned more to normal. The trend is positive. Wait times are coming down. We are hitting the service level targets where we are continuing to focus our wait times at peak. Everything is about the peak period. That's what's

Transport committee  I believe the availability of the labour force to be able to meet that demand is a far bigger factor than the 75% of our budget that we spent. As I mentioned earlier, we retained 75% of the workforce when there was no traffic at the airports. We will obviously reflect on whether