Human Resources committee  Not that I am aware of. We have faced the same issues multiple times. Unfortunately, Prince George service clubs don't like to see me coming anymore, because I am usually coming with my hand out, saying, “I have another person with a leaky roof and their home is going to be conde

Human Resources committee  Probably multi-level.... I wish I could bring a particular client here who spouted off beautifully because all we had to offer her was the HAFI program, home adaptations for independence. She said, “What the—does this do for me when my roof is leaking? I don't need grab bars. I n

Human Resources committee  We're certainly seeing more seniors scammed all the time; scammers are getting smarter. We're also seeing more financial abuse from younger family members. When I first started this job a decade ago, that happened once in a while; now it's commonplace.

Human Resources committee  Yes.

Human Resources committee  I think I have more questions than solutions, really. I wonder about increased reliance on volunteers to provide services for seniors. I don't think those volunteers are always skilled to do so, because seniors' issues are very complex. I worry about the increasing reliance o

Human Resources committee  Absolutely.

Human Resources committee  It's the same.

Human Resources committee  It's very frustrating.

Human Resources committee  I'll point out two things I would hope for. One is less reliance on technology. So much information that is available to seniors now is becoming available only via the Internet, and we have a large number of seniors who do not use computers. That's a literacy issue, in my eyes.

Human Resources committee  Thank you very much. I am here to talk to you about our seniors resource centre and experiences there. The resource centre has been around since 2002. We are open six hours a day on weekdays, or about 1,500 hours annually. During those hours, we answer around 3,500 phone calls