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Citizenship and Immigration committee  I think it's an ongoing challenge. We are going to go from paper to digital at some point. We are putting digital platforms in place. We are doing pilots. We are testing various methodologies for the way in which the cases are managed, for instance, by ensuring that if—

May 3rd, 2018Committee meeting

Shereen Benzvy Miller

Citizenship and Immigration committee  There are no discrepancies. We only record cases that are actually officially referred to us, so people who do not actually meet the test for referral would not show up in our numbers. The numbers that we have are just the claims that we are seized with, and that's why they're al

May 3rd, 2018Committee meeting

Shereen Benzvy Miller

Citizenship and Immigration committee  It may be the March–April differential, because they're talking numbers in real time and I cut mine off at the end of March. We could get back to committee on that difference. I actually don't know because we didn't consult beforehand to know what data was being provided by what

May 3rd, 2018Committee meeting

Shereen Benzvy Miller

Citizenship and Immigration committee  Bearing in mind that we cannot actually predict what the intake will be, and how many cases will be referred to us, what I can tell you is that the additional funding will allow us to finalize about 17,000 additional refugee claims per year.

May 3rd, 2018Committee meeting

Shereen Benzvy Miller

Citizenship and Immigration committee  The answer is not a simple one, partly because I don't know how much the efficiencies that we are putting in place, including the way in which we are triaging cases, the way in which we are improving our digital platforms, and the way in which we are improving the supports to mem

May 3rd, 2018Committee meeting

Shereen Benzvy Miller

Citizenship and Immigration committee  But the system is changing enormously. In the one year since I've been there we have improved our productivity by 40%, so—

May 3rd, 2018Committee meeting

Shereen Benzvy Miller

Citizenship and Immigration committee  It’s not really a question I can answer. I can discuss the cases that are referred to the Commission, but not the interceptions.

May 3rd, 2018Committee meeting

Shereen Benzvy Miller

Citizenship and Immigration committee  First of all, I really want to thank you for this question, because it's really important that people understand that every member actually makes decisions. There are no directives you could possibly give to an independent decision-maker about how they are to render their decisio

May 3rd, 2018Committee meeting

Shereen Benzvy Miller

Citizenship and Immigration committee  Yes, well, certainly the influx is increasing, so the number of cases that are referred to the board for our decision-making is also increasing. In fact—

May 3rd, 2018Committee meeting

Shereen Benzvy Miller

Citizenship and Immigration committee  No. The process remains the same.

May 3rd, 2018Committee meeting

Shereen Benzvy Miller

Citizenship and Immigration committee  I think everybody understands intuitively that not all claimants' claims are as complicated as others. There are varying degrees of complexity in the claims we receive, even in the number of claimants that are in associated claims, for example. Also, some people come with multipl

May 3rd, 2018Committee meeting

Shereen Benzvy Miller

Citizenship and Immigration committee  That's a very good way of putting it. Please remember every claim that comes before the board gets the full attention of an independent member who looks at the claim in its full force and applies all aspects of the law to it. These triage mechanisms are enabling mechanisms for th

May 3rd, 2018Committee meeting

Shereen Benzvy Miller

Citizenship and Immigration committee  These targets are always set at the beginning of the year. We entered into a discussion with the members mid last year to figure out what we would do this year, and it was set as a result of those discussions.

May 3rd, 2018Committee meeting

Shereen Benzvy Miller

Citizenship and Immigration committee  Just for expedited countries?

May 3rd, 2018Committee meeting

Shereen Benzvy Miller

Citizenship and Immigration committee  I can table that. Sure.

May 3rd, 2018Committee meeting

Shereen Benzvy Miller