Citizenship and Immigration committee  As this committee may know, we are close to 19 months for average wait time for claims that are referred today. It is a reflection of the intake we're facing and our ability to process the cases. However, the influx of the temporary funding will assist, obviously, by increasing o

Citizenship and Immigration committee  One consideration I think that responds to your question, relates to systemic—

Citizenship and Immigration committee  Right.

Citizenship and Immigration committee  In addition to the individual inquiries that might be made with respect to any individual complaint, we are undertaking systemic reviews of the quality of decision-making and the process generally on a regular basis. They are produced for each division, and are used for managemen

Citizenship and Immigration committee  We identified a need for additional funding that resulted in the decision in budget 2018, and we will be able to access those funds to increase our decision-making capacity. There is always a question around what the future intake is going to be, and—

Citizenship and Immigration committee  Certainly the intake and the capacity of the board are issues that we are constantly monitoring and are sharing with our partners in the department.

Citizenship and Immigration committee  It's about 10 years he's been with the IRB, so 2008-09.

Citizenship and Immigration committee  We'd have to get back to you with that breakdown. We have the number of complaints that were made, but we don't have readily at hand the breakdown between GIC appointees versus public servants.

Citizenship and Immigration committee  Sure.

Citizenship and Immigration committee  Sure. It's a initiative that's been in place for several years. As Mr. Aterman indicated, we do it cyclically on each of the divisions of the IRB, looking at essentially breaking down the process into three parts—pre-proceeding, the proceeding itself, and then post-proceeding—to

Citizenship and Immigration committee  In 2017-18 we have.... The budget of the IRB is divided among different program areas. The program areas focus on the decision-making function of the board, and then there's a portion allocated to internal services.

Citizenship and Immigration committee  I'll try to explain. The total budget allocated to the IRB in 2017-18 was about $135 million. Of that money, all but $38 million went to support the decision-making function—the refugee determination process, the refugee appeal determination process, the immigration division, an

Citizenship and Immigration committee  Yes. I would just add that we received a lot of feedback from our stakeholders. They were very much engaged in the process, in having the best possible complaints procedure. We took on board many of their comments. Not all of them, but I would say most of them we were able to tak

Citizenship and Immigration committee  We're undertaking ongoing recruitment. The appointment process is led by PCO. I understand there's ongoing recruitment and that the individuals being appointed to the IRB are highly qualified. We're seeing a high calibre of candidates being appointed.

Citizenship and Immigration committee  I think the quality of the candidates who go through the process, who succeed in the process, is high. That has been a trend since I have been privy to the types of candidates who are coming forward. We're certainly seeing good candidates. We have been seeing good candidates for