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Information & Ethics committee There are various patches. The global security would cover all of those for the various 24 countries we operate in.
December 4th, 2017Committee meeting
John Russo
Information & Ethics committee Do you mean by Equifax Canada?
December 4th, 2017Committee meeting
John Russo
Information & Ethics committee I can get back to you on that answer. I wouldn't have that information.
December 4th, 2017Committee meeting
John Russo
Information & Ethics committee Just to follow up on your question, it was only on July 29 that we noticed suspicious activity. In the March, April and May timeline, there was no evidence to Equifax that a breach had occurred. There was suspicious activity on July 29 and July 30, and we shut down the U.S. porta
December 4th, 2017Committee meeting
John Russo
Information & Ethics committee Yes. The warnings were to require that the patching occur and it didn't. For that, we're feeling repercussions worldwide.
December 4th, 2017Committee meeting
John Russo
Information & Ethics committee Given our global security and the fact that we operate in 24 different countries, we want to make sure those are consistent. We don't want decentralized systems. We want to make sure that they're centralized, so that we have a consistent policy across the board. You wouldn't want
December 4th, 2017Committee meeting
John Russo
Information & Ethics committee I'm here in my capacity as a chief privacy officer in Canada. I wouldn't be privy to those discussions or any of the discussions that were had in relation to that.
December 4th, 2017Committee meeting
John Russo
Information & Ethics committee That's correct. It was between May 13 and July 30.
December 4th, 2017Committee meeting
John Russo
Information & Ethics committee The standards we had in place in the U.S. were best-in-class standards. They were recognized industry practice. It wasn't like industry practice wasn't followed. In this case, as a result of human error and IT error, the vulnerability occurred and the hackers got in.
December 4th, 2017Committee meeting
John Russo
Information & Ethics committee Sure. In Canada our information is encrypted and tokenized. We're PCI compliant and we follow the security standards. Going back to the vulnerabilities that occurred, we're having closed-loop confirmation. In basic terms, we're not only issuing the order to patch but now we're a
December 4th, 2017Committee meeting
John Russo
Information & Ethics committee For the impacted 19,000 or so, we're offering our premier credit monitoring, a product that's been used in other major breaches in Canada, Home Depot being one of them. That's offered free for 12 months for all consumers impacted. For other consumers who are worried or afraid, th
December 4th, 2017Committee meeting
John Russo
Information & Ethics committee For six years.
December 4th, 2017Committee meeting
John Russo
Information & Ethics committee That's for people subscribing to the credit monitoring product, which we're offering to the impacted Canadians. All other Canadians—
December 4th, 2017Committee meeting
John Russo
Information & Ethics committee Yes, for the 19,000 Canadians impacted by this incident, they are made whole in terms of the premier product we're offering them. It offers them up to $50,000 in identity theft insurance.
December 4th, 2017Committee meeting
John Russo
Information & Ethics committee It's over a 12-month period.
December 4th, 2017Committee meeting
John Russo