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Justice committee  You are correct with regard to the figures you provided.

November 29th, 2017Committee meeting

Claude Bourque

Justice committee  Absolutely. When calling in to the line, there is the choice of French or English, and so the caller is then able to speak in the language of their preference.

November 29th, 2017Committee meeting

Claude Bourque

Justice committee  Absolutely, and I would say that there are staff speaking a number of other languages there as well.

November 29th, 2017Committee meeting

Claude Bourque

Justice committee  At this point, we are able to deliver the support as required. I think that the beauty of our net of counsellors is that if there's a need to bring in other counsellors speaking other languages, we're able to do that, but currently we're staffed to be able to support both French

November 29th, 2017Committee meeting

Claude Bourque

Justice committee  Could you repeat the question?

November 29th, 2017Committee meeting

Claude Bourque

Justice committee  Thank you. Similar to the Alberta program, the cost is on an hourly basis.

November 29th, 2017Committee meeting

Claude Bourque

Justice committee  That is correct. It's on a fee-for-service basis so that the hours that are used will then allow that to move, yes.

November 29th, 2017Committee meeting

Claude Bourque

Justice committee  With regard to the session, the juror will be meeting with a master's-prepared counsellor. The support we provide is one of short-term focus. We will be supporting the juror in the needs they present. In addition to evaluating in that first session, we will be assessing what's re

November 29th, 2017Committee meeting

Claude Bourque

Justice committee  Absolutely. Following the first session that takes place, a hard-copy survey is provided to the juror. It is left to the juror to complete and return that document. Those would be brought together and delivered to the ministry, in terms of the statistics.

November 29th, 2017Committee meeting

Claude Bourque

Justice committee  The questions are in line with our employee assistance program, so there would be questions like “Would there be lost days if you had not accessed the service?” There would be questions about the quality of the service, starting from the first call through to the meeting with the

November 29th, 2017Committee meeting

Claude Bourque

Justice committee  Thank you very much. It's good to be here.

November 29th, 2017Committee meeting

Claude Bourque