Human Resources committee  We don't have a benchmark. The reason we don't have a benchmark is that situations vary so much. Depending on the details of a situation, it would be very difficult to establish a benchmark. I would say two things. Timeliness is really important. Being able to not only begin an

Human Resources committee  Certainly that's our practice at Canada Post. We're a large employer, so we have the ability to do that. That's our practice, and we publish it on our website as well. The other thing we do, which is important to keep in mind, is agree to the person prior to an investigation tak

Human Resources committee  We talked earlier about the importance of leadership when creating a positive workplace culture. There's probably no more important role than that of a team leader with his team, so it's counterintuitive for an organization, including ours, to incentivize people to—

Human Resources committee  Sure.

Human Resources committee  I'm going to turn this over to my colleague.

Human Resources committee  There are a couple of things. When people are absent from work, as an organization, as an employer, we want to see them be well, so following up and making sure people have the right support is absolutely important. That's the principle we keep in mind. Do we talk to people and m

Human Resources committee  What I would say is similar to what you heard from our colleague in FETCO. If there's a dual track happening in terms of an issue coming up—either through the health and safety committee or the Human Rights Act—it's important to clarify how that will be managed. At Canada Post w

Human Resources committee  Perhaps I'll just add to that. One of the reasons we have so many avenues is that we recognize that you may need different avenues depending on the situation. However, I want to assure the committee that every one of those issues that comes forward is looked at. We have zero to

Human Resources committee  Canada Post has been focused for many years on ensuring we create the right workplace climate. We have a very collaborative relationship with our unions. We share a goal in this particular space, both in health and safety and in workplace harassment, to make sure our people are s

Human Resources committee  I'm not sure the legislation will change things for Canada Post, in the sense that we already have many of the goals of the legislation in place. We already have policies on no discrimination, no harassment. We train our people. We have many avenues for them to seek support and r

Human Resources committee  Thank you, Chair and committee members, for inviting us to participate in this important discussion on Bill C-65. I'm Ann-Therese MacEachern, vice-president of human resources. I'm with my colleague, Manon Fortin, who is vice-president of operations integration. We're proud to