Citizenship and Immigration committee  I have a very quick one. I will speak from my experience as a teacher. When I taught, I said to my students that immigration is a bit like income tax. We all wish that it were very simple. In some cases it is, but very often it's baffling for people who are not.... Just the fact

Citizenship and Immigration committee  Yes, we have to start somewhere, build on what we have done and make progress. Before 2011, there was almost nothing to keep. I often tell my former colleagues, who were immigration officers and who had a negative view because of their experience, that the best way to improve thi

Citizenship and Immigration committee  Yes. I understand very well the concern of you and Ms. Kwan about the vulnerability of people. But in real life, we must also see that sometimes the client is the accomplice. It's the person who, because they see that the rules are against them, try to go around the rules. When t

Citizenship and Immigration committee  Yes, of course. I remember well the forms we used to make a first application when I was an immigration officer. We called it QPI, questionnaire préliminaire d'immigration. Some people would photocopy it and sell it in some village for $50, when it was a free form. That's a simpl

Citizenship and Immigration committee  The problem is mainly with those who are not members. Until now, one of the main limitations of the regulator has been that it could only regulate its members. Some people falsely advertise themselves as consultants in the language of the country, which people do not understand;

Citizenship and Immigration committee  Yes, to the extent that it will be possible to co-operate with the authorities who also want to protect their citizens, to a certain extent.

Citizenship and Immigration committee  Right now, each consultant is required to have their client sign a service agreement or a professional contract. The failure to do so is already, in itself, professional misconduct that can be the subject of a complaint. This still happens a lot. It is happening less and less, bu

Citizenship and Immigration committee  It's like any other regulated field. Regulations are absolutely necessary to provide the framework, but if there is no way to enforce them, to ensure they are upheld, to implement them, they have no effect. It takes both. It takes a highway code and police officers to monitor it.

Citizenship and Immigration committee  Good morning, Madam Chair, members of Parliament. My name is Louis-René Gagnon. First of all, thank you for the opportunity to appear before this committee as an individual. Let me briefly tell you about my own experience that is directly related to the bill before you today.