Transport committee  As I think Mr. Landry previously mentioned, one CN crew had a road accident in the snow conditions, and it was delayed in responding. Another crew did respond to the site via a vehicle referred to as a hi-rail, but at that time, due to the winds, they determined that they couldn'

Transport committee  Thank you for the question, MP Boulerice. I'll go back to our infrastructure during this storm. To my recollection, we have not had a fallen tree that has blocked our access or impacted passengers. In terms of having equipment and personnel on board to cut trees down in that c

Transport committee  I also, again, apologize to our passengers for the extended delay that they experienced due to that tree fall. I can say, in regard to our infrastructure, that we would respond. I can't speak on behalf of other infrastructure owners.

Transport committee  With our Via infrastructure, as part of our winter readiness activation, we take specific steps. In this case, I can give some quick examples. We clean the existing snow condition prior to the arrival of the new snow. In this particular storm, we distributed generators to key loc

Transport committee  Thank you, MP Rogers. Yes, we are seeing evidence of extreme weather. In fact, we're at this time in the middle of our fourth winter activation of the season due to the current snow conditions in the corridor. I mentioned previously that we've met with CN to improve those commu

Transport committee  I thank you again. I would suggest that in most cases we have been successful in passenger communications. In this particular incident we had areas where we didn't live up to our own standards, and for that we apologize to our customers. We're working internally to improve that,

Transport committee  Thank you for your question, MP Strahl. Traditionally, those relationships were entirely managed between CN and their CN police force and local communities. Forgive me, as I can't recall the date, but in my time at CN, a Via police force was created and developed, and that force

Transport committee  Thank you for the question, MP Koutrakis. In the circumstances in question, I don't believe a new fleet would have led to any significantly different outcomes.

Transport committee  I think at the beginning of your question you mentioned that, if the train had left the track or if the train had been breached and exposed to the environment, it would have constituted an emergency. Yes, at that point, emergency protocols would have been enacted based on the pas

Transport committee  I'll go back to December 21, with the storm coming. During the events, Transport Canada did reach out to our team. We established communication between our personnel and Transport Canada through the holiday. We maintained updates of status with Transport Canada. In meetings held

Transport committee  Thank you for your question, MP Barsalou-Duval. We have both regular contacts on a variety of topics and ad hoc contacts during operational disruptions—and operational disruptions not necessarily to the level that we experienced on December 23. With such items as disabled freigh

Transport committee  Thank you for your question, MP Badawey. This was during the Christmas season, of course, December 23 and 24, and December 23 was our heaviest travel day of the year. All of our available equipment was in service. Of course, this impacted the next day's service, because we didn'

Transport committee  Thank you. I'll take a brief moment to thank our employees, who worked tirelessly through this event to try to provide service and who ultimately achieved getting all the people who boarded trains on the 23rd to their destinations safely. We did position employees in strategic l

Transport committee  In terms of our capacity, we have a finite equipment capacity. We do have, as you may be aware, more equipment coming online. We have a buffer built into our staffing levels to react to situations such as this. This did also occur over the Christmas holiday, when all of our per

Transport committee  Thank you for the question, MP Kramp-Neuman. Throughout the night of the 23rd and into the 24th, there was an operational disruption. We continued to have contingency plans to resolve the disruption. I'll pause there and say that I'd like to apologize to the people on board ou