An Act to amend the Criminal Code (identity theft and related misconduct)

This bill was last introduced in the 39th Parliament, 2nd Session, which ended in September 2008.

Sponsor

Rob Nicholson  Conservative

Status

In committee (House), as of Jan. 30, 2008
(This bill did not become law.)

Summary

This is from the published bill. The Library of Parliament often publishes better independent summaries.

This enactment amends the Criminal Code to create a new offence of identity theft, of trafficking in identity information and of unlawful possession or trafficking in certain government-issued identity documents, to clarify and expand certain offences related to identity theft and identity fraud, to exempt certain persons from liability for certain forgery offences, and to allow for an order that the offender make restitution to a victim of identity theft or identity fraud for the expenses associated with rehabilitating their identity.

Elsewhere

All sorts of information on this bill is available at LEGISinfo, an excellent resource from the Library of Parliament. You can also read the full text of the bill.

Criminal CodeGovernment Orders

January 29th, 2008 / 2 p.m.
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Conservative

The Acting Speaker Conservative Royal Galipeau

There will be a 10-minute period for questions and comments for the hon. member when the House resumes debate on Bill C-27.

We will now move on to statements by members. The hon. member for Perth—Wellington.

The House resumed consideration of the motion that Bill C-27, An Act to amend the Criminal Code (identity theft and related misconduct), be read the second time and referred to a committee.

Criminal CodeGovernment Orders

January 29th, 2008 / 3:25 p.m.
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Conservative

James Rajotte Conservative Edmonton—Leduc, AB

Mr. Speaker, it is an honour today to rise on Bill C-27, an bill that seeks to protect Canadians from identity crime.

At the outset of my speech, I do want to particularly thank the Minister of Justice, the Parliamentary Secretary to the Minister of Justice and the entire department for all their work on this issue. I had an opportunity to work on it with respect to a private member's bill that was unanimously adopted by the House in the last session. I was very pleased that the government did bring forward a much more comprehensive piece of legislation on identity theft in general.

The reality is that technology has made financial transactions virtually instantaneous, but it has also made personal information more vulnerable to misappropriation and misuse. Identity information has in reality become a commodity. It is easily acquired and can be instantaneously transferred from one person to another.

Identity thieves can use stolen personal information to open credit card and bank accounts, redirect mail, rent vehicles, obtain government benefits and even secure employment. When this happens, unsuspecting victims are left with unpaid bills and bad credit. Thousands of Canadians are victims of identity theft every year. Many of them contacted me in the course of preparation and adoption of my private member's bill.

In November 2006 an Ipsos Reid survey indicated that 73% of Canadians are concerned about becoming victims of identity theft and 28% said that they or someone they know has already been a victim of identity theft. In 2006 almost 8,000 victims reported losses of $16 million to PhoneBusters, the Canadian anti-fraud call centre. Many more cases are thought to go unreported. The PhoneBusters numbers likely represent only the tip of the iceberg as they do not include reports made directly to local police agencies, or all the incidents that go unreported for one reason or another, nor do they include identity thefts that have not yet been detected.

The Canadian Council of Better Business Bureaus has estimated that identity theft may cost Canadian consumers, banks and credit card firms, stores and other businesses more than $2 billion annually.

Credit card losses in Canada were reported by the Canadian Bankers Association to have reached nearly $300 million in 2006. Losses from debit card fraud approached $100 million in 2006 according to the Interac Association.

It is already a crime to fraudulently use another person's identity information and Bill C-27 strengthens the protections against identity fraud. But Bill C-27 also gives the police, prosecutors and courts new tools to catch, prosecute and punish those who commit identity crime by creating new offences that allow the police to intervene at an earlier stage of criminal operations before identity fraud or other crimes that actually cause financial or other harms are attempted or committed. These provisions will help stop criminal activity before Canadians fall victim to identity fraud.

Let me explain how the bill will accomplish its objectives. There are two phases to identity crimes. The first is in preparation where identity thieves gather and exchange personal information about others for later fraudulent use. The second phase is where identity thieves actually use that information to commit identity fraud.

Until now, only the second phase, the actual identity fraud, is a criminal act. Bill C-27 criminalizes the first stage by creating new offences for identity theft. These new offences will let the police intervene at the earliest stages when identity information is collected and transferred for the purpose of committing identity fraud. In this way, criminalizing identity theft will help prevent identity fraud and the victimization that ensues as a result.

Bill C-27 criminalizes identity theft because identity theft enables identity fraud. Before someone can commit identity fraud, he or she must obtain another person's identity information. This information, such as a credit card number or bank account number, is not considered to be property within the meaning of the theft provisions in the Criminal Code currently. For example, an unscrupulous salesperson who surreptitiously retrieves the information from a bank card or credit card during a purchase, a process which is known as skim and clone--something that happened to me--cannot be charged with theft because no physical object was stolen and the card holder has not been deprived of anything other than the ability to control the flow of the information. This is not subject to the current law on theft.

Other common ways of collecting identity information are going through another person's garbage, a practice known as dumpster diving, or catching a glimpse of account numbers or personal identification numbers of the person next to them, a practice known as shoulder surfing.

Another way for identity thieves to gather information is called “phishing”. Identity thieves send unsolicited emails that look like they are from a bank, credit card company or other merchant. The unsuspecting recipient is asked to provide his or her account numbers and passwords. The information is then sent straight back to the identity thief.

It is important to remember that identity information is not always obtained clandestinely. Identity thieves can get a potential victim's name and address from the phone book. They can browse social networking sites like MySpace or Facebook or gather other personal details that have been posted by users.

Social networking sites encourage users to share their birthdates, hobbies, interests, friends and addresses. In the wrong hands this seemingly harmless personal information can be used to perpetuate identity fraud.

Identity theft is a necessary step on the road to identity fraud. That is why Bill C-27 proposes to get tough on those who traffic and possess identify information for the purposes of later committing an offence involving the deceptive use of someone's identity. To this end, it creates three new offences.

First, Bill C-27 would make it an offence to possess or obtain, without lawful excuse, certain government issued identity documents. This new offence targets those who have official government documents with false information or who, without excuse, have the official documents of another person.

Official government documents are particularly useful to identity criminals because they are used to obtain other identification and access to government services. Criminalizing the simple possession of official documents, without lawful excuse, is at the outside of the criminal law power. However, the danger of having these documents fall into the wrong hand warrants these steps to protect them. It will be clear that people who hold these cards on behalf of family members or for legitimate business purposes are not committing an offence. Only where there is no lawful excuse for the possession will an offence be made out.

It is not only government documents, however, that need to be protected. Bill C-27 would create two offences that would target unlawful conduct in relation to identity information, whether or not the information was captured in an official identity card or document.

The first of these offences prohibits the obtaining or possessing of another person's identity information with the intent to perpetuate identity deception. Identity information is defined very broadly and includes anything that can identify an individual.

In addition, it explicitly includes a range of key pieces of information, such as name, date of birth, biometric information, financial account numbers, crucial alphanumeric identifiers issued by a range of authorities. This new offence targets those who have information about others, but who intend to use it to commit an offence that involves fraud, deceit or falsehood.

The second new offence also targets the illegal flow of identity information. This offence, however, goes after those who profit from supplying identity information to others, but do not themselves use it to commit offences. This offence prohibits trafficking in identity information, where the person knows or is reckless as to whether the information would be used to perpetuate an offence.

Each of these three new offences targets a separate aspect of the early stages of identity fraud. They are all dual procedure offences and punishable by up to five years in prison.

One concern in criminalizing the deceptive use of identity is to ensure that we do not inadvertently prohibit the use of undercover identities by police and other agencies. Toward this end, Bill C-27 contains two exemptions for the benefit of law enforcement.

The first exemption allows police officers engaged in undercover work to obtain and use forged documents in the course of their duties. The second permits document issuers, who sometimes are called upon by various government agencies to produce false documents for use in undercover operations, to continue to produce those documents without fear of prosecution for forgery. These two exemptions ensure that the new protections against identity crime will not hinder the legitimate work of law enforcement.

Bill C-27 would make other amendments to existing offences in the Criminal Code. All of these either supplement existing offences or clarify or expand their scope.

Additional Criminal Code amendments will create a new offence of fraudulently redirecting or causing redirection of a person's mail and a new offence of possessing a counterfeit Canada Post mail key. There are already certain Canada Post and mail related offences in the code, but the addition of these two new offences to complement the others are necessary because mail fraud continues to be a technique commonly used by identity thieves to get valuable personal information.

The bill would also create new forgery offences to complement those already in existence. Currently, it is a crime to make a forged document and to use a forged document as if it were in fact genuine. The bill would add to these new offences of trafficking in forged documents or possessing forged documents with the intent to either traffic or use them. These amendments should cover off all possible situations in relation to the handling of forged documents so there should always be a chargeable offence.

The legislation also proposes a few clarifications to the personation offence. We are proposing to rename the personation offence “identity fraud”. Personation is somewhat of an historical term that seems out of place in our modern world. More important, there is a great deal of confusion and uncertainty over what the terms “identity theft”, “identity fraud” and “identity crime” mean from one context to another. By renaming personation as “identity fraud” and by introducing preparatory offence for “identity theft”, we hope that this would at least bring some uniformity to the discussion about these issues in the Canadian criminal law context.

A few other more technical amendments will clarify that the offence of unlawfully possessing or using debit card data includes the PIN, or personal information number, of the bank card and will clarify that it is a crime to possess instruments for copying debit card information, devices known as “skimming” machines.

Bill C-27 gets tough on identity criminals, but we must not forget that thousands of Canadians are victims of identity crime.

Bill C-27 would allow a judge to order that a person convicted of identify offences be required to provide restitution of reasonable costs associated with the rehabilitation of the victim's credit rating and identity. This restitution power would supplement the existing restitution provisions, which allow for an order of restitution in respect of actual financial losses. It would help victims recover the costs associated with restoring their identities, in addition to whatever direct financial losses they suffered as a result of a fraudulent use of their identities.

I am sure all members of the House are concerned about the growing threat of identity crime. I know that I certainly am. That is why I introduced my private member's bill, Bill C-299. I want to thank all members for unanimously supporting that bill to go to the Senate, where it currently is.

I am very pleased that Bill C-27 would create new offences for possession and trafficking in identity information.

Bill C-27 would get tough on those who perpetrate identity crime. The government is responding to the demands of Canadians to do more to combat this problem. However, the identity theft problem will not be solved by government action alone. There are simple precautions that all Canadians can take to minimize the risk of falling victim to identity crime.

Prudent Canadians should take steps to protect their identity information. Experts of all types suggest: shredding all documents with personal information before putting them in the recycling or garbage; not clicking on links in unsolicited email messages; using automatic bill payments or secure online banking sites; only carrying essential identity documents in a purse or wallet; carefully reviewing all bank card and credit card statements and following up promptly on any unusual or unfamiliar charges; and contacting Visa or Mastercard or whatever institution with respect to travelling overseas that might result in payments. All these steps should be taken by Canadians in order to be prudent in the protection of their information.

Finally, some Canadians may want to take advantage of credit monitoring services that watch for signs of identity theft. Early detection of identity theft is crucial for minimizing the repercussions of the crime.

Identity theft and identity fraud are serious crimes. By tightening the identity fraud provisions of the Criminal Code and introducing new identity theft provisions, the bill would provide police, prosecutors and the courts the tools they need to combat identity crime.

Certain elements of the legislation are rather technical and complex. The criminal law has never before criminalized the acquisition of information that is, in many cases, in the public domain and widely and freely shared by millions of Canadians. The criminal law must ensure that this information is not used fraudulently to the detriment of others.

I believe all members are equally concerned about these problems. I also believe all members will be supportive of the approach we have taken. I ask all members of the House, as I did for my private member's bill, to stand in unison, support the bill and ensure that there is greater protection for Canadians with respect to their personal information and take some real action on identity theft.

Criminal CodeGovernment Orders

January 29th, 2008 / 3:40 p.m.
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Liberal

Dan McTeague Liberal Pickering—Scarborough East, ON

Mr. Speaker, I want to thank the hon. member for his thorough knowledge of this issue, which is important to all Canadians.

I also recognize and applaud the member for his work in the past. I am not so sure about the question of having his credit card skimmed, but the idea of cloning that member of Parliament is a rather scary thought. I know his good work as chair of the industry committee. It is not by accident that same member has been able to receive a number of unanimous reports on that committee. That committee would not function as successfully, and perhaps most successfully of all committees, were it not for his leadership.

I support the legislation. I recognize that part of the legislation may be somewhat reactive in the sense of providing greater penalties and predictability in terms of those who offend or those who try to fraudulently take the name of somebody else for commercial purposes or otherwise. I wonder if there might be some consideration given, not necessarily in our committee but on the public safety committee where the bill will be referred, as to the issue of credit checks and whether credit companies will be required to provide greater burden of verification of people who make inquiries as to someone who may not very well be the person who has called.

Should there be a greater obligation on companies that lose information? One thinks of Winners in the United States last year. It lost millions of records that may have imperiled or unlikely put the information in the hands of criminals.

Could the committee perhaps deal with the whole question of mortgage fraud, which was a big issue for many of us in larger cities, where people had their identities taken from them and mortgages registered against them without their knowledge?

I expect the hon. member may not be able to opine on the three points I have raised, but it is important that we have strong penalties and sanctions for those who engage in this. We would be modernizing our instruments of legislation while at the same time holding to account organizations that have a higher responsibility to protect public information.

Criminal CodeGovernment Orders

January 29th, 2008 / 3:40 p.m.
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Conservative

James Rajotte Conservative Edmonton—Leduc, AB

Mr. Speaker, I thank my hon. colleague for his comments. I share the credit in terms of our committee working very well, thankfully in part to an entire group of people, but especially to that member in his role as vice-chair.

I know my colleague is quite concerned about cloning me. In the next Liberal-Conservative hockey game he might get 6 goals scored on him instead of the 3 that were scored last time. We will leave that for another day. That may be something he will address in his supplementary.

My colleague raised some very serious issues and serious questions, which I am sure the committee will address. I will perhaps offer some comments on each of them.

With respect to a company losing personal information, it is my understanding that would be captured more within legislation dealing with the protection of privacy. The committee might well look into it in the context of this bill or look at it separately, as the Privacy Commissioner has suggested, in terms of beefing up legislation surrounding the protection of privacy.

During the course of the discussion on my private member's bill, the justice department and all members on the justice committee strongly advised me to focus on intent, the fact that people were gathering identification information with the clear intent of misusing that information. That is how identity theft is described. Stuff that accidentally falls into someone's hands would be captured more within privacy legislation. That is my general understanding, but it is one of the issues I do want to clarify at committee.

With respect to the mortgage fraud case, my understanding is this legislation will strengthen the provisions dealing with a situation like that. I encourage the committee, whether it is public safety or justice, to examine that in more detail.

I appreciate the member's comments. I also appreciate his support for the intent of this legislation.

Criminal CodeGovernment Orders

January 29th, 2008 / 3:45 p.m.
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Oxford Ontario

Conservative

Dave MacKenzie ConservativeParliamentary Secretary to the Minister of Public Safety

Mr. Speaker, the legislation is relatively new and certainly needed. Times have changed with respect to credit cards and many other forms of our cashless society. The police community will embrace the legislation. It is valid, it is good and will help in investigations.

I heard my colleague say earlier that he had been a victim of identity theft. Could he enlighten the House about what it means to be a victim of identity theft and what it means to try to get back all those things that once were secure but now are held by someone else? There are provisions within the bill for restitution to a victim, but could he illustrate what he has heard and what he knows about what it really takes to get all of one's identity back in place?

Criminal CodeGovernment Orders

January 29th, 2008 / 3:45 p.m.
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Conservative

James Rajotte Conservative Edmonton—Leduc, AB

Mr. Speaker, I very much appreciate the question from the member for Oxford. I appreciate his work on the public safety committee in addressing some of these issues and a lot of the broader issues dealing with counterfeit and intellectual property in general.

With respect to my own situation, I purchased something and ran my debit card through twice. Unbeknownst to me, someone obtained that information. Someone saw me put in my PIN number. When I went to the bank later, I realized that over $1,000 had been withdrawn, money that I did not withdraw.

To its credit, the financial institution, by recording all those who go to the bank machines, was able to pinpoint the time it was withdrawn and ensure that I did not make the withdrawal. The money was quickly replaced. I should credit the financial institution in that situation. As well, the Canadian Bankers Association and other organizations have shown a lot of leadership on this issue.

Also, a dear former employee of mine had her identity stolen. This is heartbreaking. Someone somehow obtains a person's information and that person does not know how. Credit card statements come in loaded up with items the person did not purchase. When this happens, people have to replace all of their personal cards and personal information and cancel their credit cards. In this case, a person would have to change phone numbers all through one's entire life because someone else has stolen the person's identity information. It is absolutely heartrending. It is exceptionally hard on people. That is why this legislation addresses it from a criminal point of view but also tries to provide something with respect to restitution.

As the member mentioned, police services are very supportive of this. So are people my parents' age. They are seniors who do an awful lot of travelling. This is the group identity thieves focus on most of all. They phone seniors or send emails trying to obtain their information. It is absolutely despicable behaviour. That is why I am so pleased that the government today is putting forward this bill and introducing legislation that will address this problem in a meaningful way.

Criminal CodeGovernment Orders

January 29th, 2008 / 3:45 p.m.
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Conservative

Ken Epp Conservative Edmonton—Sherwood Park, AB

Mr. Speaker, recently a constituent of mine was defrauded of a great deal of money, over $100,000, in fact, because he foolishly visited one of these websites where somebody from Africa said that she was a poor orphan girl, her family got killed and she had all this money but was asking for help in getting it. He bought into that.

I am wondering whether this legislation does anything at all to address that issue with international groups that are scamming people, that are trying to suck them in, get information from them, get them to advance money to them and so on. Is that issue addressed by this legislation or is that another issue?

Criminal CodeGovernment Orders

January 29th, 2008 / 3:45 p.m.
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Conservative

James Rajotte Conservative Edmonton—Leduc, AB

Mr. Speaker, the issue in and of itself is in fact addressed in this legislation. I am very glad about that, because this way of gaining this information is becoming much more active. Obviously if it originates from another country there are limits in terms of what can practically be done, but that type of activity in terms of obtaining information to use it fraudulently is addressed within this legislation.

Criminal CodeGovernment Orders

January 29th, 2008 / 3:50 p.m.
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Liberal

Judy Sgro Liberal York West, ON

Mr. Speaker, I am glad to have the opportunity to comment on this important piece of legislation.

It seems that as fast as we lawmakers create laws and rules and all the rest of it, the folks out there who have criminal minds are able to find ways around everything we try to do. Introducing Bill C-27 is a step in the right direction. I would expect that after it has some time at committee it will come back as a much stronger, more effective piece of legislation after all of us have had chance to comment, to try to beef it up and to stay one step ahead of the bad guys who are clearly out there trying to cause problems.

The proposed legislation would create three new offences. All of them will be subject to five year maximum sentences, including the following: to obtain or possess identity information with intent to use it to commit certain crimes; trafficking in identity information with knowledge of or recklessness as to its intended use in the commission of a certain crime; and unlawfully possessing and trafficking in government-issued identity documents.

In discussions with local police departments and others, they tell us that it is one of the fastest growing crimes around the world and that no one is safe from it. It is so easy to have our documentation copied and returned back into our wallet. We do not even know that someone has stolen it. By the time we find out, who knows if we have a mortgage on our house that we did not have before? A variety of other things can happen too.

However, we need additional Criminal Code amendments that would help to create new offences of fraudulently redirecting or causing redirection of a person's mail, possessing a counterfeit Canada Post mail key, and possessing instruments for copying credit card information. We need these in addition to the existing offence of possessing instruments for forging credit cards. It is so easy to copy any of those keys and get into someone else's mailbox and clean out that mail, including cheques or any other documentation that would give credibility to whatever the thieves have in mind.

While our party supports the efforts to combat identity theft, we feel this legislation could be stronger. At the end of the day, it comes up short, which is why I welcome the fact that this is going to committee. Each and every one of us will have an opportunity to strengthen this and to work together on something that all parliamentarians clearly care about.

The key problem I have with the legislation is that it does not do anything to prevent identity theft. As I said earlier, it is very easy for people to copy documents. The question is, though, how do we prevent it? New technology on our driver's licences and on a variety of other documents means that they are getting harder to copy. The legislation does not talk about prevention, but I would hope that by the time it comes back from committee it would cover off the issue of prevention and make the bill a better bill.

Law enforcement agencies all across Canada have been very clear on this issue for some time. They need modern tools to deal with what is a growing concern for Canadians. They need the tools of the 21st century. Unfortunately, we are always slower at doing that than the criminal minds are.

However, to respond to some of these concerns, my Liberal colleague from Notre-Dame-de-Grâce—Lachine has introduced a private member's bill, Bill C-416, Modernization of Investigative Techniques Act, which would actually provide law enforcement with the tools necessary to combat and prevent identity theft. My colleague across the way has also introduced a private member's bill. I hope that with all of these things combined we will be able to give the law enforcement officers the tools they need. They clearly will know how important the issue is for all of us.

As important an initiative it is to catch the criminals, we need modern new laws, especially to protect the most vulnerable in our society, children and seniors. A week does not go by that we do not read or hear a very sad story about a senior who found out that he or she now has a $400,000 mortgage on a home because someone was able to steal his or her identity. We can just imagine the stress that individual would be under. He or she would be feeling very vulnerable and needing help. We are just catching up to try to do that.

To do that, a Liberal government would make the following changes to the Criminal Code, which again would strengthen our tools.

To protect Canadian children, we will strengthen the laws that prevent Internet luring, something that is of concern to all of us in this House and which we are all working on in a variety of ways. The previous Liberal government passed laws that helped protect children from Internet-based predators, but more needs to be done. New laws are needed to address explicit online conversations initiated by adults with the intention of gaining the trust of a child and luring him or her into being abused.

To protect our precious Canadian seniors, we need to act on the recommendations of the Privacy Commissioner to address the problem of identity theft. There were almost 8,000 reports of identity theft in the past year, resulting in more than $16 million being lost, much of it taken from vulnerable seniors.

Let us think for just a moment about seniors who get statements in the mail telling them they owe $70,000 to some company they do not even recognize. Let us just imagine the panic that would set in for those individuals. We can imagine what it is like when someone suddenly finds out there is a $400,000 mortgage registered against his or her house but has never seen any of that money and knows nothing about it.

All of us should think for a few minutes about how we would feel upon being notified of that and finding out that someone has stolen our identity. All of these things are carried on in ways that have created huge problems. People have to get a lawyer. Their children are upset. All of these problems are caused by what has happened and a lifetime of hard work and savings can vanish in an instant when someone's identity is stolen.

We need tougher laws to prevent this kind of crime. That is where I believe we are all heading in the House with this bill and the others that we are all concerned about.

However, we also need to change some of the private sector privacy laws so that companies are forced to notify customers whose personal information gets leaked. We continually hear about how easy it is to have a credit check done on someone. Once people are doing that, they have our social insurance numbers and our driver's licence numbers and it is very easy to make a phone call and find out more information about us and to build a case to move into stealing our identities.

If our personal information gets into the wrong hands, we deserve to find out about it so that we can avoid becoming victims of identity theft. When a credit agent gets a phone call, he or she should call back and confirm the identity of the person calling for the information and probably should get some photo ID from the caller. The information should not just be given out over the phone. That is extremely unsafe. This kind of change would finally cause businesses to take the security of their customers more seriously.

Often when giving a Visa card in a store, customers are very sloppy about it. They will sign the invoice and leave it sitting on the counter. Someone easily can take that Visa or Mastercard number and go about building themselves that identity to use for their own purposes. Businesses also have a responsibility here.

We also need to look at implementing recommendations of the federal task force on spam, recommendations that so far have been ignored. Spam is clearly the weapon of choice for identity thieves, who use phony emails to trick people into revealing personal information.

We heard one of our colleagues make mention of his office receiving an email confirming a purchase that he had made online and confirming his credit card information. He did not have a credit card with that particular company. Clearly it was just a trap. An innocent senior or someone who is vulnerable could call in to say that the card number was not real and then could give out the correct number. There are all kinds of ways of tricking people into giving out information. It certainly is the weapon of choice.

Canada is the only G-8 country without anti-spam legislation. A Liberal government clearly would change that. Unfortunately, this should have been done already, and we all recognize that, but it is hard to make changes as fast as is necessary in order to stay one step ahead.

We all know that the Conservatives' crime policies are more about scoring political headlines than making our streets safer.

That being said, I am very happy to support this bill to go to committee so that the opposition and all of us in the House can have the opportunity to strengthen and to work at improving this legislation.

We can only build a strong Canada if Canadians feel safe in their communities. It is not just about street safety. It is a about a multitude of areas that many people within our country feel vulnerable and are looking to us as parliamentarians to do a better job.

The Liberal goals of prosperity, social justice and sustainability are not achievable if people cannot be confident that they and their children are protected.

Criminal CodeGovernment Orders

January 29th, 2008 / 4 p.m.
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Bloc

Thierry St-Cyr Bloc Jeanne-Le Ber, QC

Mr. Speaker, I am very happy to speak today in the House. This is the first time I have spoken since returning after the holidays. I hope that all my colleagues had a happy time with their families and took good advantage of it. I hope that 2008 will be a good year for all of us and for our fellow citizens and that it will bring us the wisdom we need to make the right decisions in Parliament and see this government take the major change in direction that is so badly needed.

In regard to Bill C-27 on identity theft, we know already that the Bloc Québécois supports it in principle. In fact, identity theft is one of our particular concerns. This crime is becoming increasingly common, in part because of the advent of new technologies that make it easier and more attractive. Therefore we need to modernize the Criminal Code to take the reality of identity theft into account.

We in the Bloc think that it is not enough simply to amend the Criminal Code. Concerted action is needed by the various levels of government as well as prevention and public education activities. As is often the case with this government when it comes to legal issues, it seems to think that just passing a law and saying that something is bad and criminal and must not be done will be enough to reduce this kind of crime. We know, though, that everywhere in the world where this kind of approach has been taken, whether in regard to identity theft or crime in general, such as crimes committed with a firearm, just increasing sentences and changing the Criminal Code to create more serious offences is not enough, even though it is sometimes necessary and helpful.

Although we support this bill and consider it justified and appropriate, we want to emphasize at the same time that it does not suffice and that we need to work together with other governments. Although the Criminal Code is a federal matter, there are issues in the civil and commercial areas that are under provincial jurisdiction. Therefore, the government will have to work together with others.

Unfortunately, the current Conservative government has a rather disappointing history of not working together very well with the provinces. We need only think of its plan to help the manufacturing and forestry industries that was so criticized by the governments of Quebec, Ontario and several other provinces. It was developed without any consultations with them and without taking their requests into account.

Insofar as the reform of federal institutions and representation in the House and Senate are concerned, the government has succeeded in uniting everyone against it since virtually all the provincial representatives are opposed to what has been proposed.

There is also the example of the implementation of the Kyoto protocol. Here too, the Government of Quebec, among others, hoped to work together with the federal government on achieving its objectives, but the reality was quite the opposite.

We are very concerned, therefore, about this. We will continue to pressure the government and emphasize the importance of working together with the provinces. In contrast to what some Conservative members have implied, this legislation will not solve the problem. It is one more tool, which is a good start but will not solve the problem. More action will be needed.

By this I mean educating the public to reduce victimization and introducing regulations to better govern the management, storage, disposal and transfer of information between companies and individuals.

We are faced with new technologies and new realities, primarily because of developments in informatics. We will have to take them into account and put in place measures to achieve greater consistency and security in identity document issuance and verification processes. As well, the federal government will have to set an example. Its record on protecting personal information and preventing identity theft is very poor. That must change. I would like to start by talking about this.

My colleagues have talked a great deal about the purpose and mechanics of the bill. I may come back to this later, if I have time. But first, I wanted to talk about how important it is for the federal government to set an example.

In my opinion, this is the best thing a government can do, and it is the least a government can do. It seems to me that when we are asking people and businesses to make an effort to protect Canadians' identity, we have to lead by example if we want to have any credibility and if we do not want those people to laugh at us.

I would like to point out some problems that already exist. With this bill, the government is proposing to penalize people who fraudulently use identity documents such as social insurance cards, the famous SIN we have talked about so much today. Yet this same government is not doing enough on this front.

In June 2006, the Auditor General said the government “had not done enough to safeguard and strengthen the integrity of the SIN”. In June 2006, there were 2.9 million more social insurance numbers in circulation than the number of Canadians who qualified for one. This is extremely disturbing. There are 2.9 million too many social insurance numbers circulating in Canada at present, or at least there were in June 2006.

The bill makes it illegal to falsely impersonate a peace officer or public officer. We completely agree. Of course a person cannot impersonate a public officer or peace officer, especially for fraudulent purposes. However, in December 2004, the media reported that the Canadian Air Transport Security Authority, or CATSA, could not account for all of its uniforms, of all things. From January to September 2004, CATSA had given out approximately 75,000 uniform items to about 4,000 screening officers. Out of these, a total of 1,127 pieces were reported lost or stolen, including 91 badges, 78 shirts, 32 windbreakers and 25 sweaters, all of which had the agency's logo on them. To give you an idea, that is 1,127 pieces out of 75,000—almost 2% of the pieces for 4,000 officers, which comes out to more than one article for every four officers. We do not think this is a problem at the officer level in particular. It is likely an inventory problem.

According to the CBC, some of these uniform items were offered to the highest bidder on eBay, an online auction site. Imagine this: the legislators in this House pass an act to prohibit citizens from falsely impersonating a peace officer or public officer. That is all well and good, but at the same time, among the thousands of CATSA uniform items are the 91 badges, which are similar to the badges police officers show on television. They show a badge to identify themselves, but these badges are being sold on eBay.

It is urgent that we plug these holes. We can pass all the laws we want; however, if it is so incredibly easy for people to make false representations, we will not solve the problem.

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January 29th, 2008 / 4:10 p.m.
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An hon. member

For the bad guys!

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January 29th, 2008 / 4:10 p.m.
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Bloc

Thierry St-Cyr Bloc Jeanne-Le Ber, QC

Right, for the bad guys.

We have many examples of the federal government's mismanagement of personal information.

In 2002, the RCMP investigated the theft of hundreds of forms from five Canada Immigration Centres and the unauthorized querying of a police data bank by Citizenship and Immigration Canada employees. This was reported in the Toronto Sun.

More than 2,000 employees stationed abroad were implicated or were investigated according to federal authorities. About 21% were fired, 29% were suspended, 25% resigned and 14% decided to take extended leave, according to the February 4, 2002 edition of La Presse.

Therefore, controls must be put in place right within the government.

I will provide another example. In September 2003, six computers—including a Compaq laptop, which I mention even though it is not necessarily germane to the debate— were stolen from the Laval offices of the Canada Customs and Revenue Agency. This laptop alone contained personal information about 120,000 taxpayers, both individuals and businesses, including 600 federal government employees.

The federal government wants the public to believe that it is taking the issue of identity theft seriously but its actions show that it is neglecting the problem. Consequently, the Bloc Québécois, which supports the measure before us, is urging the government to get serious.

As for the legislative framework, to help us in our approach and our discussions later in committee, I would like to talk about other legislative frameworks that could serve as a reference.

For instance, since 1998, the United States federal government and nearly all state governments have adopted a number of measures to address this phenomenon. In 1998, as part of the Identity Theft and Assumption Deterrence Act, Congress enacted a new criminal offence directed specifically at identity theft.

This identity theft offence prohibits the knowing use, transfer, or possession, without authorization, of a "means of identification" of another person with the intent to commit, or to aid or abet, or in connection with any unlawful activity that constitutes any offence under U.S. federal law or any felony under U.S. state or local law.

This is a very broad, comprehensive definition that clearly makes it an offence to use an individual's personal identifying information in order to commit an illegal act.

This might seem obvious. In Canada, for instance—and in the United States, prior to this legislation—this meant that illegal acts were obviously punishable. However, the act of stealing someone's identity in order to commit that act was not illegal and the act of stealing someone's identity with the intention of committing an offence was even less so. In light of this provision adopted in the United States, the simple fact, for instance, of collecting information with the intention of committing a criminal offence or swindle someone became an offence punishable by law. Thus, offences linked to identity theft can carry significant criminal penalties.

Even a simple violation of section 18(28)(a)(7), without more, is punishable by a maximum of five years imprisonment and a US$250,000 fine. If, as a result of the offence, any individual committing the offence obtains anything of value aggregating $1,000 or more during any one-year period, the maximum term of imprisonment increases to 15 years. Several states, including Florida, Indiana, Montana and New York, have also enacted enhanced penalties laws for identity theft.

On July 15, 2004, the Identity Theft Penalty Enhancement Act became law. This Act establishes a new federal offence of aggravated identity theft to enhance penalties for identity theft-related criminal conduct. Under this new offence created in 2004, individuals found guilty of aggravated identity theft would receive an additional mandatory, consecutive two years' imprisonment over and above their sentences for the underlying offence.

The Act also expands the scope of the current identity theft offence by prohibiting not just the transfer or use of another's identity information, but also possession of such information in conjunction with the requisite criminal intent. In addition, it increases the maximum penalties for identity theft and includes a higher maximum penalty for identity theft used to facilitate acts of domestic terrorism.

It is clear that the United States has taken tough measures. Does that mean identity theft no longer exists in the United States? Of course not. There are still major problems, which shows that simply passing drastic and repressive legislation is not enough and more needs to be done.

I am running out of time but I would quickly like to give the French example, which is a bit different, where stealing identity is not an indictable offence, except in very specific cases, such as using false identity in an authentic document or an administrative document intended for a public authority or assuming a false name in order to obtain police clearance.

I will not get into the details of the French example, but I hope committee members will have the opportunity to go and compare what is happening in these two countries. The French law seems less strict and less harsh than the U.S. legislation. It would be interesting to compare identity theft data for France and the United States, to see if the severity of the law, in and of itself, makes a significant difference.

Intuitively, one would be justified into thinking that it is important to have an act that includes provisions punishing this type of offences with a reasonable degree of harshness. Of course, if we want to deal effectively with this issue, we must have means to do so. Among other things, we must have the means to arrest and convict people before they commit offences, but this will not be enough.

In this respect, the Bloc Québécois is proposing that we go further than the bill does, by cooperating with the Quebec and provincial governments to put in place more effective measures, including as regards the civil code, which comes under the Quebec government's responsibility and whose evidentiary rules are less stringent than those of the Criminal Code. We must work to educate the public, to provide information on how to protect oneself from identity theft and, finally—and this was the main thrust of my speech—to lead by example as a responsible government, and to make all necessary efforts to protect our citizens' personal information.

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January 29th, 2008 / 4:20 p.m.
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Bloc

Meili Faille Bloc Vaudreuil—Soulanges, QC

Mr. Speaker, this is my first time speaking since our return from the break. I am pleased to rise today to ask my hon. colleague a question about this file. In the short time I had in my riding during the holiday season, I learned about some citizens who discovered that their credit files had been changed because someone had used their identity inappropriately and fraudulently. As a result, our citizens want to see measures to punish and discourage the use of documents for committing fraud. Many of our citizens are concerned about identity theft.

In the United States, there is another piece of legislation with several provisions aimed at reducing these cases of identity theft. One such provision is intended to help the victims of fraud to re-establish their credit rating.

Can my colleague give us more information about this issue? I know the Bloc Québécois has analyzed the various systems that exist, particularly in France and the United States.

I would also like him to come back to the strategy proposed by the government that involves finding a solution to the issue of identity theft through the Criminal Code. During the May 8, 2007 meeting of the Standing Committee on Access to Information, Privacy and Ethics, we heard some information, or rather some recommendations from Jennifer Stoddart, who proposed modifications to proceedings on the civil side. I would like to hear my colleague expand on this.

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January 29th, 2008 / 4:20 p.m.
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Bloc

Thierry St-Cyr Bloc Jeanne-Le Ber, QC

Mr. Speaker, I thank my colleague for her question, which dovetails very nicely with my speech.

In fact, she asked two questions, the first of which concerns credit. The world is changing, society is evolving and events can change our lives dramatically. There was a time when, if you needed credit, you could go see the manager of your bank—or your caisse populaire in Quebec—who knew you personally because he knew everyone in the area, the city or the town where he lived. He knew you were solvent and reliable and he would lend you money. That is how things worked.

Obviously, things do not work like that any more. How easily you get credit depends essentially, even solely, on your credit rating, which is available from credit agencies. In addition to the obvious and striking short-term financial losses it causes, identity theft also hurts your credit rating. A damaged credit rating could continue to haunt you even if restitution is made or you are compensated for the offence committed against you.

For example, when someone sends in a false credit card application in your name, uses the card to make purchases and then disappears, the credit card company will call you one day to say you owe a certain amount of money. If you manage to prove you never applied for that credit card and you were the victim of identity theft, even if the credit card company does not require that you pay the money that was stolen fraudulently, you will have a blot on your credit record and will have to deal with that problem when you apply for credit cards in the future.

In fact, Canada does not have the best mechanisms for correcting your credit rating. My colleague is quite right. The United States has introduced provisions that make it extremely easy to correct your credit rating if you have been a victim of identity theft. One of these measures enables people to ask for and obtain their credit record free of charge. In many cases in Canada, you cannot even get your credit record from a credit agency free of charge. People have to spend money to find out whether or not they have a blot on their credit record because of a fraudulent transaction.

As for my colleague's second question on evidentiary rules, I am happy that she asked, since I did not have the chance to talk about this in my speech.

Obviously the Criminal Code imposes stiff penalties, but the evidentiary rules are very challenging. This is a good thing, of course, because when an accused is facing a very serious penalty, we must be confident and ensure that he is convicted beyond a reasonable doubt. That said, in cases where small amounts are at stake and the parties are essentially individuals, it can be very difficult for citizens to fight for their rights and invoke the Criminal Code.

We will have to work with the provinces to ensure that civil regulations are also amended. It would then be easier for a citizen to win their case. In Quebec, for example, a simple trip to small-claims court could resolve an issue. Now, the case must go before a federal court or another appropriate court so a judgment can be rendered in accordance with the Criminal Code.

This is worth pointing out, because I did not really dwell on it. The Bloc Québécois always defends provincial jurisdictions and believes that it is up to the provinces to pass legislation on this issue. However, it is interesting to note that the government is wrong in thinking that this simple bill will sort matters out.

The government is trying to give the public a false sense of security. It is another tool to get things done, but it is not enough. We must continue to work on fighting this scourge.