Evidence of meeting #15 for Access to Information, Privacy and Ethics in the 40th Parliament, 2nd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was brunswick.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Christian Whalen  Legal Counsel, New Brunswick Office of the Ombudsman

4 p.m.

Liberal

The Chair Liberal Paul Szabo

Order.

This is meeting number fifteen of the Standing Committee on Access to Information, Privacy and Ethics, pursuant to Standing Orders 108(2) and 108(3)(h)(iv), a special report of the Information Commissioner entitled Report Cards 2007-2008 and Systemic Issues Affecting Access to Information in Canada, referred by the committee. This is on the access issue, for those who want just the issue.

Our witness today is from the New Brunswick Office of the Ombudsman, Mr. Christian Whalen, legal counsel. He was referred to us by the access to information commissioner's office because of the extensive work.

The reason I started the meeting is that to hear witnesses we only need to have three members. With the votes, I know that other members are going to be slightly delayed. Since Mr. Whalen does have a travel commitment to be out of here in time to catch a flight, I want to start as soon as we can.

With that, we've had a brief discussion, Mr. Whalen. Welcome. Thank you for coming.

It is an issue that has seized us as a consequence of the report of the access to information commissioner. The report is on 10 of the departments, as well as the fact that, as you're probably aware, this particular act has not been amended in over 25 years. There are issues, and I know you have some words of wisdom to share with us.

So I'm going to turn it over to you for your opening comments. I know the members will have some questions. Please proceed.

4 p.m.

Christian Whalen Legal Counsel, New Brunswick Office of the Ombudsman

Mr. Chairman, members of the committee, thank you very much indeed for giving me an opportunity to make this presentation about the advisability of reforming the Access to Information Act.

The New Brunswick Office of the Ombudsman acts as an officer of the legislature in matters pertaining to access to information and privacy. It is our firm belief that it has taken a very long time for an in-depth reform of the federal act, as you said yourself, Mr. Chairman.

The New Brunswick legislature is also involved in a thorough review of its access to information and privacy laws. We are sure that the leadership that the federal Parliament could show in this area would have an impact on all the laws on this subject in the country.

In recent days, Mr. Chairman, I have read with interest the testimony you heard from Mr. Marleau, his assistants, our colleague, Mr. Loukidelis, and other witnesses who appeared before the committee this winter. I am particularly encouraged by the contribution made by committee members, by the insightfulness of their questions and by the commitment to improving the administration of this legislation in Canada. Too often in our province, New Brunswick—as I was telling the committee clerk—legislation is passed without careful study in committee, and the work of Parliament is cut short and becomes little more than a political game. I think Canadians expect more from their elected representatives, particularly when it comes to open government and to promoting their democratic rights. I am pleased to see that it is exactly this type of parliamentary concern that motivates all members of this committee.

I would like to say at the outset that our office supports all 12 of the recommendations made by the Information Commissioner of Canada. Could we go further? Yes, definitely. However, I maintain that the recommendations put forward by Mr. Marleau are relevant, strategic and easy to implement. The idea is therefore to make these essential changes quickly so that his office can defend and promote the main objective of the Access to Information Act for the benefit of Canadian taxpayers. We think this approach would enable committee members to achieve the broadest possible consensus and to speed up the reform process that Canadians are seeking.

In the time I have, I would like to discuss briefly two of Mr. Marleau's recommendations, and to raise two related issues, one general in nature and the other specific, having to do with the interpretation of the act being reviewed by the committee. Finally, as a native of New Brunswick, Mr. Chairman, I will be making my presentation in both official languages.

The first question has to do with the nature of the rights protected by the Access to Information Act. As Mr. Loukidelis said so well, access to information regimes are essential to the protection and promotion of democracy. However, I think it is important that the act reflect not only this fundamental democratic value and right as an objective—as is stated in section 2 of the act—but also that the entire act be reviewed so that it properly explains the fundamental nature of the rights it protects.

Let me explain what I mean. In our most fundamental piece of legislation, the Canadian Charter of Rights and Freedoms, we Canadians do not have explicit guarantees regarding access to information or even privacy. As you know, section 7 of the Charter guarantees every Canadian the right to life, liberty and security of the person, while section 8 refers to the right to be secure against unreasonable search or seizure. We compare poorly to other countries or to other constitutional law systems. However, sections 7 and 8 of the Charter were modelled on provisions of the Universal Conventions of Human Rights that guarantee the right to privacy.

In Canada, we have had to develop an entire body of case law on constitutional law, in order to make the guarantees set out in sections 7 and 8 of the Charter into a genuine privacy guarantee. I am talking here about privacy, even though we are discussing access to information, but access to information legislation in Canada essentially guarantees two things: the first is the right to know what public bodies may know about Canadians; and second, the right to access government documents to ensure transparency and a well-informed electorate.

So the sources of this fundamental right are taken from the concepts of liberty and security of the person that are set out in section 7.

In Canada, the courts have recognized that these rights have a quasi-constitutional value. Mr. Marleau made this point as well. These are rights that protect our fundamental rights and freedoms. As a result, statutes such as the Access to Information Act must take precedence over other acts passed by Parliament in cases where there is a conflict. The exemptions set out in the Access to Information Act must be interpreted restrictively by the courts in order to give the legislation a purpose that is dominant and corrective.

These approaches to interpreting statutes are solidly rooted in Canadian law. In my opinion, Parliament can nevertheless be more explicit regarding the nature of these fundamental rights. For example, I am thinking of section 2, but also section 4 of the act, which talk about the guarantee for access rights. There are other things Parliament could do, including the insertion of a preamble, references to constitutional guarantees and to international law or to the principles for drafting laws.

I think that Mr. Tromp, who appeared before the committee a few weeks ago, referred you to drafting principles regarding the right to information that have been adopted by the United Nations. It is important to take these principles into account in the context of reforming the act, and to recognize the fundamental nature of the right being guaranteed. That was the first main point I wanted to make.

The second, more specific submission I have is an example of the need to take access rights seriously as fundamental human rights, together with the need for Parliament to be explicit about this order of priorities. I am coming to the point of solicitor-client privilege and the recent experience in New Brunswick, with that exemption.

I note that Mr. Marleau has remained silent on this topic. But the fact is that a year ago, in February, Mr. Marleau's best lawyers, along with Mr. Loukidelis's, and lawyers from the Ontario and Alberta privacy information commissioners' offices and the New Brunswick ombudsman's office were down the street at the Supreme Court intervening in a case where an order of the Privacy Commissioner of Canada was under review.

The Supreme Court's decision in Blood Tribe came out last summer. The court decided that the Privacy Commissioner did not have the authority under PIPEDA to review solicitor-client records in the private sector for the purpose of verifying those claims. I know that Blood Tribe is distinguishable from the practice before the Information Commissioner, and the provisions of section 36.2 are fairly strong and would help distinguish Blood Tribe and the arguments there. But section 36.2 is not explicit about giving the commissioner access to solicitor-client records for the purpose of verifying these claims.

The purpose clause in the Access to Information Act is in fact no stronger than the purpose clause in PIPEDA. PIPEDA had a very strong purpose clause, talking about the fundamental nature of the rights protected there, and the court made no reference to this. It didn't really count for anything. In fact, the court, in its decision, has left the door open and invited litigation and argument on whether or not a purpose clause like section 36.2 would be sufficient and would pass scrutiny with respect to the law of solicitor-client privilege in Canada, as decided by the court.

That's basically the Supreme Court tossing the ball back at Parliament and saying that their job as magistrates is to defend the rule of law. Now, Parliament is supreme and Parliament can decide the circumstances under which solicitor-client privilege, as a fundamental aspect of Canadian law, may be breached. But Parliament has to be explicit. I think in this instance Parliament should be clear about maintaining the right of the Information Commissioner and the Privacy Commissioner to review these claims for the purpose of verifying the claim.

My submission is that when Canadians go into their own private lawyers' offices for advice, their expectation of confidence and privacy is clear. But we have, I submit, a much more reasonable and clear expectation of privacy in that context than would a public official if he was doing something that the Attorney General had advised him that he should not be doing. You can't compare solicitor-client privilege in the public sector with the validity of those claims in the private sector. Canadians generally recognize that the advice you seek and receive from your lawyer has to be treated confidentially, but the overall expectation of Canadians is that in appropriate cases crown claims of solicitor-client privilege should be waived or may have to yield to the imperatives of transparency.

Even though as a general rule such claims must be as rigorously defended in the public sector as in the private sector, the existence of the privilege has to be founded on a credible system of independent verification. Otherwise, we open the door to impunity.

I think that's pretty much what's happening in New Brunswick today. Canadians won't lose faith in their legal system if ministers and crown lawyers have to “fess up” and submit claims of privilege, based on solicitor-client privilege, to Mr. Marleau's review. But if Parliament or the courts come and say that Mr. Marleau has no authority to review records over which such exemptions are claimed, they'll lose faith not only in Mr. Marleau's office but also in the courts and in Parliament.

In my province, the government is on the cusp of adopting a legislative carve-out based on federal access legislative provisions exempting cabinet confidences. This would exempt, in New Brunswick for a first time, not only cabinet confidences but solicitor-client records as well. It would go beyond that and it would carve-out, according to the provisions of Bill 82, which died on the order paper but is probably coming back, all records in the Attorney General's office, excluding them from the application of the act.

Those are our submissions, Mr. Chairman. It's imperative that Parliament reaffirm the fundamental nature of the access rights protected under the Access to Information Act and insist on the commissioner's access to all records, without exception, for the purpose of verifying the validity of any exemption claimed. This would be consistent with the UN drafting principles 1 and 4, dealing with maximum disclosure and a limited scope of exemptions.

I know my time is up, but I would like to touch briefly on two of the recommendations the Information Commissioner has made. The first is the recommendation with respect to executory decision-making over administrative matters. I certainly read with interest the exchanges between Mr. Marleau and committee members concerned with the gulf between amounts charged to users and the cost of administering the system. I submit that the problem lies not in raising the amount of fees collected or trying to find a user-pay principle. That would only constitute a cost disincentive. The answer to that problem is in doing what the commissioner has recommended, and that's to increase the commissioner's authority to deal effectively with administrative matters such as delay and fee issues, and to put in place, through his order-making power, appropriate benchmarks for the way these types of complaints have to be handled down the line. That's going to diminish the overall cost of administering the system.

Again, comparing our experience in New Brunswick to the federal experience, we really do have a very light regime. We're one of those early legislative models. The act probably hasn't changed much since 1978. But it has the merit of having a thirty-day turnaround time limit, with no possibility of extension, and a $5 access fee. Things move at a slightly faster pace than under the federal system.

Finally, my last point is with respect to the express mandate to advise Parliament on legislative matters related to access to information and to educate the public about their rights and how to use them. We think this is also a very central recommendation that the Information Commissioner has brought to Parliament. It's the best way of achieving the act's purpose, which is to improve the quality of our democracy.

I will again bring the UN principles on drafting access to information legislation to the attention of committee members. Principle three of those nine principles asserts that access laws should require the promotion of open government. To read from the UN text:

Public bodies must actively promote open government Informing the public of their rights and promoting a culture of openness within government are essential if the goals of freedom of information legislation are to be realized. (...) Promotional activities are, therefore, an essential component of a freedom of information regime. (...) The law should require that adequate resources and attention are devoted to the question of promoting the goals of the legislation.

As a minimum, the law should make provision for public education and the dissemination of information regarding the right to access information.... Ideally, such activities should be undertaken both by individual public bodies and a specially designated and adequately funded official body—either the one which reviews requests for information, or another body established specifically for this purpose.

I think there's also a training component in that principle, but it would have to be a central ATIP office that would look after training government employees on the administration of the act.

The piece that Mr. Marleau's office can do, and can do well, is the public promotional piece, which is going to help Canadians use the legislation responsibly, in a way that will diminish delays and yield results in terms of a more informed electorate.

I would like to thank you once again, Mr. Chairman, for giving me this opportunity to appear before the committee today. The interest of committee members in this issue is noteworthy. In the context of a minority government, this may be the best opportunity to move this matter forward. I think the recommendations made by Mr. Marleau are meant to be consensual. I therefore hope that committee members will be able to work together to find this consensus and make the changes that Canadians want to see.

Thank you.

4:15 p.m.

Liberal

The Chair Liberal Paul Szabo

Thank you, Mr. Whalen, for your input.

The committee decided to embark on this pursuant to a report of the commissioner and report cards on certain departments. As I know you are aware, a number of the departments received failing grades, and a couple, in fact, had red alerts.

The word “leadership” came up in the commentary of the access commissioner. It has also come up at our hearings, and depending on how you look at it, it seems that leadership is either by the commissioner, or the government, the head of the Privy Council Office, the Prime Minister, or the ministers themselves.

We have backlogs. We have human resources problems, which exacerbate the backlogs. We have a vintage piece of legislation. I think the committee is hoping that we're going to be able to find solid recommendations on how we can address the issue of getting this act to respond to the accountability of the government with regard to access to information.

Is there anything happening in the New Brunswick model or other models you are aware of that would specifically address the problem of getting the intent of the act to work?

4:20 p.m.

Legal Counsel, New Brunswick Office of the Ombudsman

Christian Whalen

I think the recommendation that's most helpful from Mr. Marleau, among the 12 you have before you, is probably the notion of giving the Information Commissioner executive order-making powers with respect to matters of administration. That's where the Information Commissioner can play a role in prompting government agencies to address issues with delays and with respect to fees, which may be of concern to Canadians. That's probably the best thing you could do from the 12 recommendations.

4:20 p.m.

Liberal

The Chair Liberal Paul Szabo

How about requiring the approval of the commissioner for extensions beyond 60 days? Does that make sense to you?

4:20 p.m.

Legal Counsel, New Brunswick Office of the Ombudsman

Christian Whalen

Well, the challenge that we have in Canada—which I think you already heard of from Mr. Tromp—is really bringing our legislation into line not just with Canadian standards, but also with world standards.

Honestly, my concern in trying to advocate for law reform in New Brunswick has been that the current federal practice and federal delays have had somewhat of a drag-down effect on this type of legislation in Canada. So yes, curtailing the possibility of extension after 60 days would be a step in the right direction. I think the federal Parliament could afford to go further.

4:20 p.m.

Liberal

The Chair Liberal Paul Szabo

Mrs. Simson, please.

4:20 p.m.

Liberal

Michelle Simson Liberal Scarborough Southwest, ON

Thank you, Chair.

Thank you, Mr. Whalen, for taking the time to provide us with some expertise. Wading through a vintage act, as the chair mentioned, has been fairly onerous.

In reading over the material for today, I see that New Brunswick introduced their legislation in 1967. I'm just curious, but has the legislation undergone any substantive change since its introduction; and if so, is it done on a regular basis? I ask this because one of the recommendations is that we revisit it every five years.

4:20 p.m.

Legal Counsel, New Brunswick Office of the Ombudsman

Christian Whalen

Yes, we're in the same boat. The legislative reform process that's under way in New Brunswick started about two years ago with the appointment of a working group to report to the legislative assembly. It was long overdue—almost 30 years out—and the committee itself brought forward a recommendation for a regular eight-year review. In our submissions on a proposed bill in response to the committee considering the working group's recommendations, we recommended that an amendment be brought in with the possibility of a five-year review and that the first review be done in three years.

The law amendments committee, which considered those recommendations, actually reported to the House last month and is recommending a four-year review. So we're still waiting to see what the revised legislative proposal in New Brunswick will look like, but we're hoping that the recommendation for a regular four-year review will be accepted.

4:20 p.m.

Liberal

Michelle Simson Liberal Scarborough Southwest, ON

Thank you.

We've heard testimony that it isn't really necessary to build in a timeframe for a review. But would that not give other stakeholders the opportunity? It's not only about parliamentarians taking a look at it but, let's say, outside stakeholders may have suggestions or can push the issue, based on the fact that there's a set timeframe. Do you think that would be helpful?

4:25 p.m.

Legal Counsel, New Brunswick Office of the Ombudsman

Christian Whalen

I think it would be very helpful. The experience in New Brunswick and federally in Canada amply demonstrates the need for that type of system. I would reaffirm what I was saying about the opportunity here in the context of a minority Parliament to advance law reform efforts. I think invariably what you see in practice in Canada and around the world is that governments-in-waiting are always interested in law reform in this area, and it's something that dissipates, unfortunately, often very quickly after they come into power. I think a regularly mandated parliamentary review is a necessary check against that tendency.

4:25 p.m.

Liberal

Michelle Simson Liberal Scarborough Southwest, ON

In this way, regardless of who happens to be in power, that particular function will be performed.

You stated in your opening remarks that you've thoroughly reviewed the recommendations of Mr. Marleau and, in your words, found those 12 recommendations to be “relevant, strategic and easily done”. In the absence of a total overhaul, or starting from square one, would it be your testimony that this would be an excellent start and a quick fix to get the ball rolling? As well, are there any enhancements that you could offer to any of the 12 recommendations that Mr. Marleau has?

4:25 p.m.

Legal Counsel, New Brunswick Office of the Ombudsman

Christian Whalen

Again, based on our experience in New Brunswick--and we've had to sort of work through the same issues--we did recommend an independent information and privacy commissioner's office in our province with full order-making powers. I think that would be a natural and desirable next step federally as well.

I understand and appreciate the context of Mr. Marleau's recommendation. It's my own sense, not necessarily having discussed the matter with the federal Information Commissioner, but from my read of the proposals, it really strikes me that the Information Commissioner has put forward a series of proposals that were meant to try to achieve consensus and to get a good start on work that is long overdue. I think the committee and all parliamentarians should really seize that opportunity.

4:25 p.m.

Liberal

Michelle Simson Liberal Scarborough Southwest, ON

Based on your opening statement, too, I want to ask straight out, do you believe access to information to be a basic human right?

4:25 p.m.

Legal Counsel, New Brunswick Office of the Ombudsman

Christian Whalen

If anything, I'm glad you can take that from my opening remarks. I would encourage the committee to try and find ways. I don't think Mr. Marleau, as a former Clerk of the House--and I used to be a legislative drafter--

4:25 p.m.

Liberal

Michelle Simson Liberal Scarborough Southwest, ON

But I'm curious, do you personally believe that?

4:25 p.m.

Legal Counsel, New Brunswick Office of the Ombudsman

Christian Whalen

Yes, I think it's an issue of fundamental human rights. It's tied to notions of liberty, and I think in Mr. Marleau's submissions they're referenced to more argument in that vein.

4:25 p.m.

Liberal

Michelle Simson Liberal Scarborough Southwest, ON

Believing that, then, this committee or our government should in no way be influenced by the fact that access to information for people maybe isn't revenue neutral. We've heard testimony about how expensive it is for investigations vis-à-vis the request for information, such as the $5, and how much it costs to provide that information, but if it's a basic human right, it would seem to me that we shouldn't be swayed necessarily by the fact that this is not a cost- or revenue-neutral exercise.

4:25 p.m.

Legal Counsel, New Brunswick Office of the Ombudsman

Christian Whalen

To comment on that, I know the ombudsman had the same question from the Legislative Assembly Standing Committee on Law Amendments in Fredericton, and his comment was that increasing user fees basically amounts to a tax on democracy. It's not really a path that we would encourage the committee members here to endorse or go down.

In New Brunswick we have, I think, the benefit of having the lowest costs for accessing information. It's just a $5 filing fee and 10¢ a page for photocopies. And the practice invariably is that access requests for one's own personal information have the fees waived. In Quebec I note that there's no access fee; there's just a photocopying charge.

When we've sounded out New Brunswickers on this issue, they've come and told us, “Wait a minute, I'm looking for information from government. I'm a taxpayer. I've already paid for your salary, I've paid for everything that you're producing, and now you're going to charge me again to get a copy of it? I don't think so.” I think that if members of Parliament went back to their own constituencies and asked their constituents those questions, they'd probably get an earful.

4:30 p.m.

Liberal

The Chair Liberal Paul Szabo

Thank you.

Madame Thi Lac, s'il vous plaît.

4:30 p.m.

Bloc

Ève-Mary Thaï Thi Lac Bloc Saint-Hyacinthe—Bagot, QC

Thank you.

Good afternoon, Mr. Whalen. I apologize for being late. I would also like to apologize to the committee.

With me today are some of my constituents who are being members of Parliament for a day. I'm sure you know that it is hard to move around Parliament Hill as a group. However, this is for security reasons. My "members of Parliament for a day" are here with me and are listening to our proceedings in order to get a better understanding of the role of MPs. As a member of Parliament, I would invite you to do this with your constituents. It is a very enriching experience. Unfortunately, I missed the beginning of your presentation, so some of my questions may deal with matters you covered in your remarks.

As you know, our act is over 25 years old. No one had even thought about the Internet when it was passed. The cultural makeup of our country was very different then, and my colleague beside me had not even been born. That shows you how hold this legislation is, and why we have to bring it up to date. In his fourth recommendation, Mr. Marleau would give the ombudsman discretionary authority to decide whether or not to investigate complaints. However, recommendation 11 says that dissatisfied complainants may go directly to the Federal Court if the Commissioner rejects their complaint.

Would it not be simpler to continue to require the Commissioner to investigate all complaints, to avoid recourse to the Federal Court, which could be very expensive for the people involved. People who chose to do this, would have to have a lawyer, among other things. If the Commissioner investigated all complaints, recommendation 11 would not be necessary.

4:30 p.m.

Legal Counsel, New Brunswick Office of the Ombudsman

Christian Whalen

I think that the recommendation would provide a choice. At first glance, I would say that this recommendation is realistic and appropriate, in that this is the practice we follow in New Brunswick. Citizens can inform the ombudsman of a request to review a decision made by administrative authorities regarding an access matter or they can go directly to the Superior Court. Costs are involved in proceedings before the Superior Court. Not everyone can hire a lawyer, but that is what is generally done if they choose this route. In New Brunswick, lawyers do this, but because they are accustomed to the procedure. They have clients who are prepared to pay, and they are familiar with this practice.

Sometimes the media do as well, if the matter is particularly urgent or involves an interpretation of the Access to Information Act. In these cases they go directly to the courts to get a binding decision quickly.

Eventually, I think Canada's legislative framework should provide for a commissioner with decision-making authority, not only regarding administrative matters, but also substantive matters. And the courts would acknowledge this authority and would intervene only where necessary to correct errors in enforcing the act. That is the model used in Quebec, Ontario and British Columbia. I think that generally speaking in Canada we are far enough advanced to do this. Can it be done in two steps, as Mr. Marleau suggests? I think that at the very least it would be appropriate to take a first step in this direction.

4:35 p.m.

Bloc

Ève-Mary Thaï Thi Lac Bloc Saint-Hyacinthe—Bagot, QC

Thank you for your answer. You spoke about the costs requesters have to pay for access to information requests. We have also heard that some requesters make repeated requests. We've been told that often when information is requested on a particular subject, the material the requester receives has been redacted or blacked out. That means requesters have to make another request, pay the fee and state that the information they received is incomplete. That means that the people who work in the Commissioner's Office have to start over and work on the same issue again.

Should we not be making a recommendation about this? I think there may be some abuse as regards the redacted information; this does not help citizens or requesters who are trying to get information. And I do not think it is helpful to the bureaucracy, because people have to make repeated requests for the same information.

4:35 p.m.

Legal Counsel, New Brunswick Office of the Ombudsman

Christian Whalen

We are certainly aware of the concerns of the people of New Brunswick, which are exactly what you have described. I think there is something new in the way access to information commissioners are working in the country, and that is to rely more and more on mediation and reconciling the parties, and to ensure as well that the access request is done right in the first place. To do that, we have to start by telling people about the objectives of the act. The act includes some exemptions, and they are absolute and necessary. So we have to expect that it will be impossible to disclose some information. However, I think that when people are informed about their rights and about the exemptions, and when the parties are encouraged to sit down together... Too often in Canada, since everything is done on paper, the people involved cannot really talk to each other. The practice at the federal level is still to preserve the requester's anonymity at all times. I can tell you that this is not our practice in New Brunswick, and I see that this can cause some problems.

4:35 p.m.

Liberal

The Chair Liberal Paul Szabo

Merci.

Mr. Siksay, please.