Evidence of meeting #73 for Finance in the 39th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was system.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Raymond Protti  President and Chief Executive Officer, Canadian Bankers Association
Lew Johnson  Professor of Finance, School of Business, Queen's University, As an Individual
Michel Arnold  Executive Director, Option consommateurs
Jannick Desforges  Manager , Legal Services, Option consommateurs
Karen Michell  Vice-President, Banking Operations, Canadian Bankers Association
Guy Legault  President and Chief Executive Officer, Canadian Payments Association
Doug Kreviazuk  Vice-President, Policy and Research, Canadian Payments Association
Barbara Ciarniello  Associate Vice-President, Credit Union Central of British Columbia, Payment Services, Canadian Payments Association

12:05 p.m.

Executive Director, Option consommateurs

Michel Arnold

You're right. I will give the floor to Jannick in two seconds. You're right to say that some financial institutions appeared in your riding, and we see this in other ridings as well. These are generally ridings where there are people who are—

12:05 p.m.

Liberal

Massimo Pacetti Liberal Saint-Léonard—Saint-Michel, QC

But there's also Saint-Michel, which is not the richest place either. The number of branches has increased in Saint-Michel as well. The answer doesn't lie in increasing the number of branches, but in other options. That's where we're trying to find the solution.

12:05 p.m.

Executive Director, Option consommateurs

Michel Arnold

Yes, but if we don't give access to branches, we will see the appearance of these notorious no-name ATMs in various businesses. The consumers do—

12:05 p.m.

Liberal

Massimo Pacetti Liberal Saint-Léonard—Saint-Michel, QC

I agree, but if there are more no-name ATMs, will the fees go up or down?

March 22nd, 2007 / 12:05 p.m.

Executive Director, Option consommateurs

Michel Arnold

The fees will go up.

12:05 p.m.

Manager , Legal Services, Option consommateurs

Jannick Desforges

One could add that right now the market is dysfunctional. The market forces are not working. Since 1996, when the Competition Tribunal decided to open up the market to improve competition, prices have gone up. We're therefore not in a market where the rules are working very well. When we need regulation—

12:05 p.m.

Liberal

Massimo Pacetti Liberal Saint-Léonard—Saint-Michel, QC

They work well?

12:05 p.m.

Manager , Legal Services, Option consommateurs

Jannick Desforges

Right now we're in a market that does not work well. We're in a dysfunctional market, because the more competition there is, the more expensive things get.

12:05 p.m.

Liberal

Massimo Pacetti Liberal Saint-Léonard—Saint-Michel, QC

That's right.

12:05 p.m.

Manager , Legal Services, Option consommateurs

Jannick Desforges

That's why we need regulations.

In 2002, there was a regulation to force the banks to open bank accounts. Access was therefore regulated by forcing the banks, under certain conditions, to open accounts. Right now, we're asking the same thing: that there be regulation to oversee fees, because this has become a problem of access, especially for low-income people in rural areas. I therefore think that it's necessary to regulate this sector.

12:05 p.m.

Conservative

The Chair Conservative Brian Pallister

Thank you very much, madam.

Madam Wasylycia-Leis, on a point of order.

12:05 p.m.

NDP

Judy Wasylycia-Leis NDP Winnipeg North, MB

I'm just wondering if Mr. Protti could add to his list of material he'll provide to the committee a breakdown of the costs of each transaction involved in this area we're talking about. So it would be the costs to the institution when the fee is coming out of that institution's bank and the costs for both institutions when it's a cross-institution transaction.

12:05 p.m.

President and Chief Executive Officer, Canadian Bankers Association

Raymond Protti

Are you asking can we provide that?

12:05 p.m.

NDP

Judy Wasylycia-Leis NDP Winnipeg North, MB

Yes.

12:05 p.m.

President and Chief Executive Officer, Canadian Bankers Association

Raymond Protti

I really have no idea if I can provide that information. I'll go back and investigate.

You'll find in the submission that we list at least 15 different cost elements that are involved in the management of the ABM system, so I'll have to take that under advisement, and I will get back to you and to the committee on it.

12:05 p.m.

Conservative

The Chair Conservative Brian Pallister

Thank you, sir.

I should mention to each of you that if you've undertaken to provide additional information to the committee, as we appreciate you have, you should forward it to the clerk of the committee.

12:05 p.m.

President and Chief Executive Officer, Canadian Bankers Association

Raymond Protti

Correct. Thank you.

12:05 p.m.

Conservative

The Chair Conservative Brian Pallister

Mr. Protti, all the best to you, sir, in your retirement.

12:05 p.m.

President and Chief Executive Officer, Canadian Bankers Association

Raymond Protti

I might have the opportunity to come back as an interested citizen.

12:05 p.m.

Voices

Oh, oh!

12:05 p.m.

Conservative

The Chair Conservative Brian Pallister

And thank you to each of you for your presentations. We'll suspend briefly and ask our next witness to come forward now, please.

12:05 p.m.

Conservative

Mike Wallace Conservative Burlington, ON

A point of order. What happens next on this? Do we need to see more...?

12:05 p.m.

Conservative

The Chair Conservative Brian Pallister

We'll deal with main estimates next week. Following the return from the break, we will have another panel, which I'm told will include representatives from each of the major banks as well. So there will probably be at least two days of possibly three hours per day devoted to--

12:05 p.m.

Conservative

Mike Wallace Conservative Burlington, ON

Was that a decision of this committee? They'd go that far?

12:05 p.m.

Conservative

The Chair Conservative Brian Pallister

Yes. We have that much interest. There will be four more panels on this particular topic in the week following the break week.