Finance committee  That will happen.

Finance committee  Okay, I think I've covered that.

Finance committee  It would be for both. James, I'm not sure if you have more to add.

Finance committee  No, that's not completely correct. If we don't have anybody who has the information to serve the person, first we'll see if there's an alternative channel to serve them, as I identified. If not, we'll make an appointment with that individual and make sure we've got the information and the right agent in place to answer their queries.

Finance committee  We do that all the time.

Finance committee  What we are organized to do, whenever possible, is try to take care of that taxpayer. Now, of course, depending on the time of year, there could be a wait associated with that, but we try to help them one way or another. If all else fails, we'll set up an appointment and make sure that—

Finance committee  Do that, and tell me when you're going to be there, and I'll make sure that....

Finance committee  Mr. Chair, I'll give you a general response, and I believe Jim Ralston can add some specifics. What this is designed to do, of course, is to be able to conduct the right analysis of the money flowing through charities, to look at the connections between charities in order to ascertain at the end of the day whether the money being collected through the charitable tax regime is ultimately being used to finance terrorist organizations.

Finance committee  Yes, we have a dedicated unit in the charities directorate that holds—

Finance committee  No, the $4.7 million I referred to earlier was an increase in the funding to improve our capacity to do that.

Finance committee  This is all part of the government's anti-terrorism initiative. Of course, we have relationships.... We receive referrals from FINTRAC, and of course, we also work closely with the Department of Public Safety.

Finance committee  Well, when the government decided to create a taxpayers' ombudsman, work was done on defining the mandate through the order in council. Of course, from that we developed an estimate of what the annual operating costs would be for the taxpayers' ombudsman. Mr. Dubé, the ombudsman, has been in office now for a little over a year.

Finance committee  On the budget side, yes.

Finance committee  Mr. Chair, I would like to ask my colleague Mr. Ralston to answer this question. I also have other information regarding the cost of the project in Ontario, if you agree.

Finance committee  It is difficult because of what families do and the information they provide us. We're always trying to catch up with what the reality is to ensure we're making the correct decisions. We certainly have beefed up our information products around the child tax benefit so people understand the rules with respect to split families and so on and how that is administered.