Public Accounts committee  If I can just clarify, too, the wait times we were looking at were the length of time it takes to get an eligibility decision, just so that we're not confusing that with how long a particular veteran would wait to obtain medical services.

Public Accounts committee  We did take a look at what standards were in place in other jurisdictions and we couldn't find anything that was comparable, and into that come different complexities in terms of the application process, etc. So for that reason, we essentially evaluated against the standard that the department had set.

Public Accounts committee  Yes. I think the other thing that has to be considered as well is that the measurement is taken at the point in time at which the application is deemed complete.