Official Languages committee  Absolutely. In the field, it's like at our headquarters: there are two aspects. First, there is the aspect of knowing whether people meet the linguistic profile. Does the supervisor have the linguistic profile? I believe that, for the majority, we're nevertheless quite well off in that regard.

Official Languages committee  First, for the moment, there is training that I would say is adequate. However, in the context of our action plan, we're taking a look at how we can raise the level of basic training.

Official Languages committee  This is an important part. First, our officers are all trained at the college in Rigaud and have the option of being trained in English or in French. We offer training in both languages. Active offer is part of the training of all officers. I would also say to you, madam, that our employees are placed in imperative staffing positions, that is to say that, when we hire them, we know where they will be going and what linguistic profile they have to meet.

Official Languages committee  The answer is yes, madam.

Official Languages committee  Absolutely.

Official Languages committee  If you're talking about active offer and official languages obligations, people are trained at the initial training point. They know that this is an obligation. There are two factors. First, we have to recruit people. I'm going to cite an example. Recruiting francophones and transferring them to a place like Windsor...

Official Languages committee  That depends what meetings you mean.

Official Languages committee  I'm a member of the public service renewal committee. Recruitment and official languages are definitely a part of public service renewal. That's definitely quite an important topic.

Official Languages committee  I'm going to say a few words about that. Perhaps you can ask my colleague Mr. Sabourin, who's responsible for all of Canada's border crossings, to provide you with more details. The commissioner is right in saying that we had very few oversight and follow-up mechanisms regarding regional official languages activities.

Official Languages committee  Look, I don't disagree—

Official Languages committee  Contest?

Official Languages committee  I'm going to say no. We've had discussions with the commissioner—

Official Languages committee  We discussed the report. With regard to methodology, we can wonder why we went from an average or high mark to a poor mark. We're talking about methodology. What was taken into account this time is different from what was considered two years ago. So we've wound up with different marks.

Official Languages committee  No, I can't say it's because of that. I believe the commissioner used different data this year. Instead of focusing, for example, on the processes and policies in place, he looked at other figures. We're not contesting methodology because the answers to the questions are there and results are results.

Official Languages committee  I believe that his methodology—