Citizenship and Immigration committee  I'll answer that question. Once a removal order is issued, it becomes a priority to remove that person from Canada, but we don't have all of the resources to remove everyone tomorrow. So we prioritize, and the priority does lie on removal of criminals and persons who have been associated with violent behaviour.

Citizenship and Immigration committee  Yes, that's exactly it.

Citizenship and Immigration committee  There is no obligation under the act.

Citizenship and Immigration committee  Exactly. We obviously don't have any more data from the program, but we expect to be able to strike a large number of persons whom we are looking for from this category.

Citizenship and Immigration committee  No, I'm not saying that.

Citizenship and Immigration committee  It's extremely useful information for us.

Citizenship and Immigration committee  We don't treat classes, such as a family class, differently. We don't make any distinctions between this or that type of class. Whenever an application is referred to us for further examination, it's processed on a first-come, first-served basis. We do not, for example, take family class applications and put them at the bottom of the pile.

Citizenship and Immigration committee  We did have, until recently, what we call a service standard of 18 months with regard to responding to CIC. We have started to look at that very closely recently based on a risk management approach because we have realized that there are many applications that can be done in much less than 18 months.

Citizenship and Immigration committee  Yes, your understanding is exactly correct. We're in the middle of a study on that right now. We should be able to settle on a new service standard within a matter of months.

Citizenship and Immigration committee  No, we don't start a removals process until clients have exhausted all their legal avenues to remain in Canada. A removal order comes at the end of every possible legal avenue.

Citizenship and Immigration committee  When I say one to five years, the priority for removal is on persons with serious criminality, persons with violent histories.

Citizenship and Immigration committee  The total number of refugee claims received is in the region of 30,000. I believe it's been dropping slightly in recent years. It was 35,000 a couple of years ago. I think it's around 30,000 this year.

Citizenship and Immigration committee  Well, there are two different processes. The refugee process does not affect only persons seeking to board aircraft and take a flight to Canada. The statistics on that particular program are actually quite encouraging, and if you don't mind, I'll take a moment to highlight them.

Citizenship and Immigration committee  Okay.

Citizenship and Immigration committee  You want to know whether our work would be easier if we had exit controls?