Citizenship and Immigration committee  Every person who is detained by the Canada Border Services Agency is given an information pamphlet as well as specific detention facility information. There are also protocols in place that govern the operation of the centres. They are called the president's directives.

Citizenship and Immigration committee  Yes, certainly.

Citizenship and Immigration committee  I can give examples of the kinds of things that they might cover: health care, religious observances, fresh air, gym access, visits, telephone calls, and canteen service.

Citizenship and Immigration committee  The Canada Border Services Agency has four immigration holding centres for which they are responsible. We have one in Vancouver that has 24 beds, one in Toronto that has 120 beds, and one in Laval that has around that many as well. They're all created for low-risk clients, becaus

Citizenship and Immigration committee  Yes, they're on special assignment. The way they provide the service may be somewhat different, because the cases are different. We're not dealing with convicted detainees, we're dealing with security certificate cases, and as a result there are adjustments and modifications made

Citizenship and Immigration committee  It's a three-pronged procedure. For example, if it's a health issue, it's referred directly to the Correctional Services health authority. If it's not resolved at the lowest level there, it moves up to the next level, then up to the next. Canada Border Services Agency and Correct

Citizenship and Immigration committee  For health issues?

Citizenship and Immigration committee  For health issues, it goes to Correctional Service Canada health authority. For operational issues, it goes to Correctional Service. And for policy issues, it goes to the Canada Border Services Agency.

Citizenship and Immigration committee  We have a redress process in one of the president's directives, so when you get a copy of that, you'll see it as well.

Citizenship and Immigration committee  No, it would list the level, because of course the names of the people would tend to change.

Citizenship and Immigration committee  The detainees are detained because they are supposedly awaiting removal and because of their security certificates. They're not being detained for rehabilitation purposes, so our goal is not to rehabilitate them. But at the same time, we recognize that there are some benefits to

Citizenship and Immigration committee  The exercise area is about the size of a house lot. So in many respects it would be bigger than most people's backyards, a city home. I'm unaware of the fact that there is no direct sunlight there. I've been to the place myself, and it's certainly a nice facility.

Citizenship and Immigration committee  One hundred and twenty.

Citizenship and Immigration committee  Not all the time; it varies. Sometimes it's full, and we have to refer our clients to other detention areas; sometimes it's not totally full.

Citizenship and Immigration committee  That's correct.