Official Languages committee  Good morning and thank you. Mr. Chair, members of the committee, I am pleased to be here today to speak about PWGSC's progress with respect to the Roadmap for Canada's Linguistic Duality. I am joined today by Diane Lorenzato, assistant deputy minister of Human Resources Branch.

Official Languages committee  Yes. Although launching the program was a challenge, we spent the money and we had some good results. We had some momentum and we already have the numbers to demonstrate that we have used the money well.

Official Languages committee  Thank you for your question. We have had a lot of success with this tool. We started with 14 million recorded visits and this number has since gone up. It has had 14 million hits. We did some really targeted advertising. We worked on search engines in terms of keywords so th

Official Languages committee  That is a good question. It really depends on future improvements and on our users' expectations. It becomes expensive when people want to create other ways of communicating. For instance, we are working on creating an iPhone and BlackBerry app. That's a bit expensive. It will be

Official Languages committee  Thank you, Mr. Chair. We are working very closely with language associations and with associations and organizations that train translators and interpreters to make sure that the promotion is ongoing, available all across Canada and targeted to minority communities. Our target i

Official Languages committee  I cannot comment on the School of Public Service, but I can tell you that there has been some attrition in the Translation Bureau in the last five years, caused by people retiring or leaving. That is about 120 or 130 people per year. There was one exception.

Official Languages committee  They have been strategically realigned. Given the current reality of budget cuts and decreasing revenues, our approach to replacement has been more strategic. Of course, we have a human resources plan to replace people in key positions. Attrition gives us the opportunity to chang

Official Languages committee  Mr. Chair and committee members, yes, we work very closely with the school system. We deliberately set up the portal to be accessible to students. We have a great deal of content that we've been able to gather, as you can see, that deals with students, in particular, at various l

Official Languages committee  All companies that do business with the Government of Canada have to go through a procurement process.

Official Languages committee  We've built our plan to create momentum. The momentum is launched. I would like to see the discussions take place with the communities and the users who receive the funding to see where they would like to take it. Certainly for the portal, we'd obviously like to continue with the

Official Languages committee  Good afternoon, Mr. Chair and members of the committee. I want to thank you for this opportunity to provide an overview of our mandate at the translation bureau and how we work eagerly to support the government and official languages, as well as the language tools that we are de

Official Languages committee  Thank you for your question. I will answer with Mr. Gibson's help. Quality is paramount to us. It doesn't matter whether we are dealing with tweets, social media text, or briefing notes. It all boils down to the same thing: quality is key.

Official Languages committee  Mr. Chair, as I mentioned during my presentation, one million federal users access Google Translate and other translation tools every week. In our view, we had a duty to share our terminology and glossaries. We have already shared and translated millions of terms. Under the blu

Official Languages committee  Thank you for those very important questions. We took a look at trends around the world, not just across the government. We had already noticed an overall shift in demand government-wide: departments wanted quick turnaround times, 24/7. We examined how other organizations around

Official Languages committee  Yes. Thank you. In 2012, we hired PricewaterhouseCoopers to do a little overview of Canada and elsewhere. Together with the people in that company, we looked at the European Union, the United Nations— and a host of other organizations such as NATO, as well as very large corpor