Veterans Affairs committee  Certainly. I like to think that I do play an important role from time to time.

Veterans Affairs committee  My role, largely, is to keep the operations of the office running smoothly. As was mentioned, we have in Ontario approximately 24,000 complaints a year. The ombudsman sets the general tone and direction of the office for Ontario. Our direction is that we want to obtain meaningful

Veterans Affairs committee  The other aspect to add, if I might, is that when you're dealing with the complaints for DND and CF, they're coming from across Canada, and you need to have regional representation, as would likely a veterans ombudsman to some extent as well, whereas in our office in Ontario, bec

Veterans Affairs committee  No, I have nothing to add. Thank you.