Industry committee  Naturally, in terms of value-added, I can mention that customer service is very close to the clientele. All of the members of the coalition that I represent have agents who answer questions quickly when they are called. So customer service is an aspect that makes a major differen

Industry committee  In our view, a very easy way to protect net neutrality is to recognize that the Internet itself is two components: you have a road, and you have what's riding on the road. The road itself, which is the infrastructure, is essential and shouldn't be controlled by anyone. Then it al

Industry committee  I can start. Obviously, the neutrality of the Internet has been there since the beginning. This is what helped most of the consumers in researching new information--having access to the information they want when they want, from the source they want, and basing their opinions o

Industry committee  Deregulation is, nevertheless, necessary, but we believe that if it is done in a disorderly fashion, it will benefit the companies that have market share.

Industry committee  What we're saying is that if the private or the non-dominant players disappear from the market, there will be no more competition. We will remain with the two major or dominant players in a specific region. When I talk about the duopoly, this is what I mean. It's in a specific r

Industry committee  Right now, we do not think and we don't say that the three technologies.... You can have competition among the three technologies. Wireless and local lines are complementary, but they are not competitive right now. We are not there with the network. We'll wait for the results of

Industry committee  What we're saying is that recommendations were made to lead into a very organized regulation. If we take some recommendations only partially and forget some others, we will have some holes.

Industry committee  We agree that there are going to be some phases. It's impossible to regulate a market all at once, but there needs to be a full analysis to associate recommendations together, in order to ensure that there are no holes and that we don't miss some recommendations.

Industry committee  What we're saying is that their report itself says there should be deregulation to improve competition. If only some parts of the recommendations are implemented, the result that will come from a partial implementation will be a totally opposite effect from what the government is

Industry committee  Well, the coalition is all the members who do it. In addition to the time we invest outside our daily managing of the businesses, it's the companies that share the costs we incur.

Industry committee  I can start. All the members I represent have been in this industry for ten years. We're dealing with over 200,000 end-users in the Internet business. The majority of us are owners of the companies. We want to continue offering quality service to our current and future end-user

Industry committee  No, because right now we obviously see the cost and the margins generated with the services, and it is obvious that the incumbents do not generate any profit at the current retail prices.

Industry committee  Well, our main desire is to have a tribunal. In our mind, a tribunal is independent from the old CRTC and the current CRTC and Competition Bureau. We are hoping for a very independent, knowledgeable tribunal that will have the power to analyze and quickly take action if there is

Industry committee  Yes.

Industry committee  Yes.