Industry committee  If I have 25% of the market share in Sudbury, which has 50,000 homes, to use round numbers, I have a lot of customers and I'm in business.

Industry committee  —how many letters you have received from consumers who are pissed off that Rogers or Cogeco or Vidéotron have entered the phone market. I'd say zero. They're all really happy. And this new order is supposed to be consumer-friendly? I don't hear any complaints. It's great to have

Industry committee  It doesn't help me, it helps the customer. You don't need to worry about me. I'm a business. Canadians don't care about me. Canadians care about a better rate and better service. They won't get it if I'm not there.

Industry committee  I'd like to know as well—

Industry committee  Yes. But you know, I serve--

Industry committee  Or if you really want to be very adverse, move to urban Canada and you'll be well served.

Industry committee  No, I'm telling you there won't be if.... I don't know what your definition of “big” is, because--

Industry committee  The reality is that the rules are set up so the incumbent doesn't have to do anything. There's no risk to him. The minute my customer switches, crosses the street and says he's going to deal with me, they get on the phone and say to him, don't switch and we'll give you a whole bu

Industry committee  It's a market by market test. As Mr. Deane has suggested, at 25% we know we have a sustainable business. As he says, the gloves are then off, the game's on, and whoever wins, wins. That's a wholly different exercise from the rules now. The rules now, for whatever reason that I c

Industry committee  I'll tell you what happens. There will be a full-page ad in The Globe and Mail to phone your telephone company and ask for a discount. We short the stock, and we're all going to make a lot of money.

Industry committee  Oh, it's usually dangerous. You're a consumer of products, I hope. If you went in to a company that's never offered a service before and they told you that you had to sign a contract for a year or two, would you sign it? You've never tried them. They've never offered the service

Industry committee  You're joking.

Industry committee  You can't be a consumer. You can't be a consumer. Let's say you phone me to switch your service. You want to buy phone service from me. I phone the telephone company. The same day the phone company phones you and says to you, look, don't switch to Persona; we'll give you $50 a

Industry committee  That's correct.

Industry committee  No, that's ridiculous. You're joking.