Information & Ethics committee  Thanks.

Information & Ethics committee  They haven't been ordered to issue a telecom transparency report, although I think there is an argument to be made under PIPEDA that it should be a requirement under the accountability principle.

Information & Ethics committee  This is Bell. A number of years ago, most of the large providers began issuing transparency reports. The big Internet companies do the same. Bell has been the lone big holdout in Canada.

Information & Ethics committee  You'd have to ask them.

Information & Ethics committee  That is, of course, the same company that I just described that's putting forward the proposal for website blocking.

Information & Ethics committee  They seem to be less concerned sometimes. At least from my perspective as a consumer and someone who follows this, they sometimes seem somewhat less concerned about their reputation, at least around issues such as privacy.

Information & Ethics committee  We do.

Information & Ethics committee  It is. The story actually behind that is that we didn't at first. As it happens, I launched an access to information request with the CRTC a year or two after the process had been taking place to identify what on earth was happening. What I got out of that was that large number

Information & Ethics committee  I got that information in the first instance through access to information. Now the CRTC proactively, on a quarterly basis, discloses. They don't disclose the details. They disclose how many complaints they got and how many complaints remain open.

Information & Ethics committee  I am not aware of a reason why the CRTC couldn't be doing it right now.

Information & Ethics committee  No, nothing requires them.

Information & Ethics committee  I think obviously they made, I guess, a policy decision that the appropriate approach was to respond to complaints.

Information & Ethics committee  I think it would be really good to hear specifically about how they have handled the net neutrality complaints. Frankly, it's an issue that, with the exception of that access to information request and a couple of follow-ups that I've done.... You do get raw numbers, but it's a b

Information & Ethics committee  That's an interesting analogy. The extent to which they were engaged in that would highlight treating different content—from the perspective of the end-user—differently. Now they might argue that they were doing that for different purposes.

Information & Ethics committee  Yes. Perhaps even the lack of disclosure around the issue would be part of the problem. That is one of the reasons why the CRTC did insist—and even in the U.S., we'll continue to see it—on some disclosure in terms of what the practices are. It's hard to complain generally. It