Official Languages committee  --as part of the Management Accountability Framework.

Official Languages committee  In 2007, we set up a small secretariat which is 100% responsible for relations with minority communities. So, we now have employees who devote 100% of their time to networking, cooperating and consulting with minority groups across the country. Their mandate is also to review al

Official Languages committee  We have taken several initiatives to ensure that all our employees felt comfortable working in the language of their choice. For example, we are preparing a kit on language of work and will ensure that supervisors understand that is their responsibility to create that working env

Official Languages committee  In Quebec, there are approximately 800.

Official Languages committee  No, no; it's more like 1,200.

Official Languages committee  I would say that about 75% of them are bilingual.

Official Languages committee  I wanted to talk about the exchange program. Right now we are launching a pilot project involving exchanges between the regions and headquarters. In a year from now perhaps, we will be in a position to tell you whether it worked or not. We are actually launching a skills enrichme

Official Languages committee  First of all, the kit contains an educational tool intended to remind employees of their obligations under the Act, of the benefits in terms of business, and of the reasons why it is important to provide service in both languages. We provide them with scripts that they can use. W

Official Languages committee  In fact, we are part of two networks: the Network of Official Languages Champions—Ms. Kennedy is our ambassador—and the program management network. So, in terms of human resources, people working in official languages meet on a regular basis, via e-mail or actual meetings, to dis

Official Languages committee  I will start with position identification. I'd like to explain how Public Works went about this. We reviewed 14,000 positions in the department over the course of the last year, to determine in which positions employees are in contact with the public and what the appropriate leve

Official Languages committee  No.

Official Languages committee  Yes, on the services we offer our clients.

Government Operations committee  Actually, I could add that we've just launched a new initiative on knowledge transfer to address that specific issue. We are concerned. There are some positions we call critical because the knowledge that comes with the position is something gained over a series of years. We've d

Government Operations committee  Thank you, Mr. Nadeau. Indeed, at that time, it was a challenge to recruit people for the department's compensation branch because it was not attractive. We subsequently set up a development program, insuring that employees recruited for the compensation section were at the juni