Official Languages committee  I think part of it is workload, just trying to process so many applications. I get the impression there is nobody idle in Canadian Heritage. They work longer hours. I can reach them at almost any time. So it's not a function of the individuals, I don't think. I think it's the pro

Official Languages committee  It is too long or too heavy, or maybe has too many parts to it. For example, this year they've been revising their process and there is a new process that was just introduced. I didn't know it was coming until it actually arrived, so this meant I needed to deal with that piece in

Official Languages committee  I actually don't know that. It's a brand new card.

Official Languages committee  No. That's quite true.

Official Languages committee  There is an interest element to it, yes. We've actually had to do that. We've had to--

Official Languages committee  Good morning. The Regional Association of West Quebecers is situated in Gatineau-Aylmer. It's an organization that supports the English-speaking community, providing information and helping to find services in English. I have been with this association for just over a year as t