Citizenship and Immigration committee  I just got a letter that the complaint won't be decided because the board member is no longer with the IRB.

Citizenship and Immigration committee  No. It's closed.

Citizenship and Immigration committee  If there's a complaint, yes, I think it should be resolved.

Citizenship and Immigration committee  I don't think I should be appearing before that member, but at the same time I think that we should have a complaints process that's efficient enough that you couldn't do that just to stonewall and avoid that member. It should be resolved reasonably promptly.

Citizenship and Immigration committee  That brings us back to the basic problem that when it's the RPD dealing with a complaint, they've got a conflict. That's why it's so opaque. What are they supposed to do? Are they supposed to call this board member in after a few weeks and chastise them or check them out? It's pr

Citizenship and Immigration committee  I'd say yes, but it has to be fair and transparent. It has to be fair to the board member too, and we can't attract people to become board members if we're not going to be clear about how they're dealt with.

Citizenship and Immigration committee  Yes.

Citizenship and Immigration committee  It does have to respect the confidentiality of the individual, so in terms of a public process it could become problematic, but in terms of an accounting for how the process works and what decisions have been made in the end, that could be public.

Citizenship and Immigration committee  Training can be good. You can invest in training, but the hiring process in the first place has to be good enough that you're getting people who have a judicious attitude. A person can sit through training all they want and then, at the end of the day, walk out of training and

Citizenship and Immigration committee  I don't know. Well, we actually heard testimony about that.

Citizenship and Immigration committee  We only know that it's very extensive.

Citizenship and Immigration committee  Also, you can't only fill a vacancy at the board with a board member. You also have to have the support, because one of the problems the board has complained of is that sometimes you get funding to hire a member, but that member needs an office. You need actual support for that m

Citizenship and Immigration committee  Yes, I do agree. I do think that the one outlier would be the immigration division and the problem of perpetual detention, but I do think that overall the board is doing a good job and that there has been an improvement in professionalism.

Citizenship and Immigration committee  Definitely not; I think that would be a completely backward step. It would be completely detrimental to having a proper system.

Citizenship and Immigration committee  Yes, that's exactly what all the speakers have put forward.