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Veterans Affairs committee  It's increased in a cumulative way by 3.1.

November 29th, 2011Committee meeting

Charlotte Stewart

Veterans Affairs committee  Yes. That's correct.

November 29th, 2011Committee meeting

Charlotte Stewart

Veterans Affairs committee  A traditional veteran would in some cases have a case manager, depending on their situation. The case manager is on the ground—

November 29th, 2011Committee meeting

Charlotte Stewart

Veterans Affairs committee  Once a lift is approved, there are registered providers who can provide that service. The individual would procure it and, I believe, submit the claim to Veterans Affairs Canada for reimbursement.

November 29th, 2011Committee meeting

Charlotte Stewart

Veterans Affairs committee  The $226 million is not a reduction in benefits to Veterans Affairs' clients.

November 29th, 2011Committee meeting

Charlotte Stewart

Veterans Affairs committee  Actually, we have programs and services that we're delivering. We're going to be doing them better. Any discussion or decision around additional money would not be within my purview.

November 29th, 2011Committee meeting

Charlotte Stewart

Veterans Affairs committee  I have the number from a decade ago, actually. I can get it for you. I can tell you that today, we are serving about 216,000 clients.

November 29th, 2011Committee meeting

Charlotte Stewart

November 29th, 2011Committee meeting

Charlotte Stewart

Veterans Affairs committee  Your question speaks to a very important issue facing those who are leaving the military today. The important element here is that mental health, including PTSD, is an issue that is very complex and the response to it and the way that we work with it is multi-faceted. When some

November 29th, 2011Committee meeting

Charlotte Stewart

Veterans Affairs committee  That's one of the cornerstones of the new Veterans Charter and one of the characteristics that makes it such a powerful program, because veterans can be part of the process. For instance, as I mentioned, when veterans are injured and need case management services, they'll meet wi

November 29th, 2011Committee meeting

Charlotte Stewart

Veterans Affairs committee  The purpose of that is to get the help very quickly. Once the call is made, if there's an issue for the client, it is directed to the district office that is closest at hand, and the individual would expect to receive a call back the next day.

November 29th, 2011Committee meeting

Charlotte Stewart

Veterans Affairs committee  Yes. It is our mission to meet the needs of our veteran population. That is what we're all about. We take any concerns that are heard very seriously, and that is in fact the reason for our embarking on a very ambitious transformation agenda. To bring it into real terms, when we

November 29th, 2011Committee meeting

Charlotte Stewart

Veterans Affairs committee  Certainly for those who've served in the military, the military culture and the military family have different characteristics from what you would have in civilian life. Those who have moved in civilian life have had different opportunities, moving between different employers and

November 29th, 2011Committee meeting

Charlotte Stewart

Veterans Affairs committee  Certainly there is a lot of interest among many Canadian companies in assisting veterans in finding a job as they make the transition. The Department of National Defence has done more work in that area at this point, in terms of having conversations and providing information to s

November 29th, 2011Committee meeting

Charlotte Stewart

Veterans Affairs committee  I don't have that information. It's a question that may be best put to the Department of National Defence.

November 29th, 2011Committee meeting

Charlotte Stewart