Government Operations committee  We're aiming for at least 85%.

Government Operations committee  And the performance appraisals of those responsible will be based on achieving that objective.

Government Operations committee  I don't have results yet, because we started that only in September. We had to deal with the backlog before we could do that.

Government Operations committee  Under the act, a member of the general public can also disclose. The criteria and the conditions are somewhat different, but members of the public have access to this act as well if they witness a wrongdoing as defined under the act. I would venture to guess that a small proport

Government Operations committee  That's right, on CPAC as we speak.

Government Operations committee  First of all, only the commissioner can decide to undertake an investigation. When somebody makes a complaint, it's analyzed, and a recommendation is made to me as to whether to conduct an investigation. If I agree with the recommendation and we launch an investigation, it's assi

Government Operations committee  I am focusing on having greater transparency than there has been in the past. Earlier, I mentioned that we will adopt a series of policies. We will explain how we reach our decisions. For example, the legislation provides that the commissioner may refuse certain claims, in certai

Government Operations committee  There were seven investigations in the beginning. Mr. Boulerice talked about the seven investigations under my predecessor. Today, there are 35. I am not so reluctant to conduct investigations. I am less reluctant now because we are sufficiently staffed; we have doubled in size.

Government Operations committee  There are still two positions for a total of 37.

Government Operations committee  There were never 45. In theory we had the capacity to hire 45, but I prefer to have fewer people who are qualified over having more people who are less qualified.

Government Operations committee  In June, I had not thought this through. There are currently 35 people and we have two positions left to fill.

Government Operations committee  I believe we need to educate and support potential claimants, as I was saying earlier. We need to provide support that is not technical in nature. That is what I am considering for the future for people who have nothing to do with decision making. I am talking about people who kn

Government Operations committee  First, I want to say that I do not think I said the act was imperfect. I said that the act was poorly organized. That is not exactly the same thing. In fact, the sections are scattershot, but once you find the section you are looking for, it reads well and there is no problem.

Government Operations committee  I'm not planning any further structural changes at this time, because I think the organization needed and still needs some stability. So unless there is a reason.... There will be changes in the future, obviously, but none that are required at this point in time. I think we're me

Government Operations committee  When I was appointed interim commissioner, I always used the analogy of how the house was on fire so I focused on extinguishing the fire. I didn't think much about the world and the neighbourhood and so on. If I am appointed in a permanent fashion.... There was some work done at