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Government Operations committee  In data centre consolidation, there are potentially big savings in hydro when you do server consolidation and virtualization. I don't know about 50%, but it depends very much on the current utilization of those servers, as well as the type of environment they are in to allow for

February 13th, 2012Committee meeting

John Chang

Government Operations committee  Yes. One of the 65 requirements documented in our report was about security, compliance to security standards and policies, and so forth. We would agree that if you standardize those and centralize the monitoring and enforcement, the probability's higher that you would have bette

February 13th, 2012Committee meeting

John Chang

Government Operations committee  They've had mixed results, particularly in Texas. As you know, they took a big-bang approach and outsourced all of the services. It was almost a legislative action that they took, as you saw in the case study. We believe that based on some of those lessons learned there, the im

February 13th, 2012Committee meeting

John Chang

Government Operations committee  We can't speak to the next 24 months because I don't know what the future will hold, but certainly when we tabled our report the middle of 2011, we recommended implementing this road map as specified on page 21. We recommended that the government establish a mandate for a change,

February 13th, 2012Committee meeting

John Chang

Government Operations committee  Yes, I would definitely agree with that.

February 13th, 2012Committee meeting

John Chang

Government Operations committee  Yes, and I think that was a question one of your colleagues asked earlier. We would agree. You currently offer many different services; in standardizing them, the experience in the marketplace is that you get a higher and better quality of service.

February 13th, 2012Committee meeting

John Chang

Government Operations committee  The delivery of some of the infrastructure services that are being commoditized and are becoming a utility is really an output-based kind of analysis. To us, to come to a conclusion that says this could be done more effectively in the private sector from a service delivery perspe

February 13th, 2012Committee meeting

John Chang

Government Operations committee  Sure. I would be happy to do that.

February 13th, 2012Committee meeting

John Chang

Government Operations committee  What page are you referring to?

February 13th, 2012Committee meeting

John Chang

Government Operations committee  As I stated earlier, we didn't do the analysis on labour and non-labour components of those savings. We did it on an aggregate basis. As I mentioned earlier, of that $822 million in that point in time, which was probably February or March 2010—because it was a point-in-time ana

February 13th, 2012Committee meeting

John Chang

Government Operations committee  That's an excellent question, and you've highlighted a couple there already. First and foremost, the ability to manage and the ability to execute are critical components for building the capacity for change, so getting seasoned, experienced professionals, either from within the G

February 13th, 2012Committee meeting

John Chang

Government Operations committee  There are a couple of comments there. The first is what's happening in the IT industry generally, and I include public sector as well as private sector in the comment I'm about to make on the infrastructure services industry. Earlier I mentioned the maturity and the commoditiza

February 13th, 2012Committee meeting

John Chang

Government Operations committee  The current data centre services portfolio that we analyzed was about $822 million, and just below $400 million of that was labour. For the consolidation and virtualization, we believe—and we didn't do the analysis, so we can't say definitively what the HR impact would be—it woul

February 13th, 2012Committee meeting

John Chang

Government Operations committee  Studying the location of future data centres was not part of our mandate.

February 13th, 2012Committee meeting

John Chang

Government Operations committee  As you've just described, 54% was a target that we arrived at through a very detailed analysis, taking into consideration strategic requirements, risks, and costs. It is an end state. It is a journey that you would undertake. I will also say that the analysis included benchmarks

February 13th, 2012Committee meeting

John Chang