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Veterans Affairs committee  What I can say is that at Veterans Affairs Canada, we are committed to meeting the needs of veterans and their families, whatever those needs might be. Whether it's today, tomorrow, or in 10 years' time, I'm quite certain that we will be meeting those needs through whatever chann

October 17th, 2012Committee meeting

Janice Burke

Veterans Affairs committee  Sure, we could provide that to you.

October 17th, 2012Committee meeting

Janice Burke

Veterans Affairs committee  For example, previously the policies referred to articles and sections without the title of what the benefit was. We did a lot more work in terms of ensuring that technical language was not contained within the policy. We can certainly provide examples of where we have used plain

October 17th, 2012Committee meeting

Janice Burke

Veterans Affairs committee  Maybe I could speak to that. Certainly the idea of the benefits browser is to ensure that for veterans and their families, and certainly for neighbours and support groups that are interested in understanding what services are available, it's provided. It's in no way necessary fo

October 17th, 2012Committee meeting

Janice Burke

Veterans Affairs committee  No. We're not ready to publish them yet because they've not been completed and approved. Substantive changes have been made to the policies, in terms of using plainer language and trying to keep the terminology in the policies simpler to understand as well. That's what we've been

October 17th, 2012Committee meeting

Janice Burke

Veterans Affairs committee  I can help to answer that. The benefits browser, as Sheri indicated, is about getting information to our veterans faster. They have asked us for this. They wanted more information on our programs and services. It's really about that, as opposed to anything around reducing budgets

October 17th, 2012Committee meeting

Janice Burke

Veterans Affairs committee  Yes, that's correct, Mr. Casey. We now have the majority of our policies in the benefits browser; we just don't have them all revised. However, by the end of March 2013, all our program policies will be online.

October 17th, 2012Committee meeting

Janice Burke

October 17th, 2012Committee meeting

Janice Burke

Veterans Affairs committee  Yes, I can give you an example. If Charlotte were having difficulties with her lower limbs—for example, perhaps she had an injury to her right leg—and was interested in finding out what treatment benefits are available from Veterans Affairs Canada, she could simply go in and cl

October 17th, 2012Committee meeting

Janice Burke

Veterans Affairs committee  Thank you, Sheri. We are now on slide 7. Good afternoon. My name is Janice Burke, and I am the director of strategic policy integration. I as well am very pleased to be here this afternoon to discuss the implementation of the benefits browser and how it will provide improved

October 17th, 2012Committee meeting

Janice Burke

Health committee  Thank you for your question. I'm actually very concerned with the case that you just described. I can assure you that at Veterans Affairs Canada our front-line staff and case managers are very knowledgeable and passionate staff, and are very aware of the many complex issues tha

March 6th, 2012Committee meeting

Janice Burke

Health committee  Sure. Essentially, we also have a number of social supports in place. Our programs are also geared to overcoming barriers to care. This means we have a lot of collaboration with other government departments, non-government associations, and community agencies.

March 6th, 2012Committee meeting

Janice Burke

Health committee  Thank you, Madam Chair and honourable members. I thank you as well for inviting me to discuss the very important subject of suicide prevention. In my remarks today, I will provide an overview on the issue of suicide in our veteran population and address suicide prevention efforts

March 6th, 2012Committee meeting

Janice Burke

Health committee  Yes, I can. Thank you.

March 6th, 2012Committee meeting

Janice Burke