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Transport committee I don't think, if you're cherry-picking certain more extensive rights, it will fix the backlog or necessarily result in more compliance by the airlines. Because of the three streams we have in Canada, it's needlessly complicated. Ultimately, the idea is to get rid of those so tha
January 26th, 2023Committee meeting
John Lawford
Transport committee I'm going to throw that to Dr. Lukács, who I think would have that, or maybe Mr. Jack.
January 26th, 2023Committee meeting
John Lawford
Transport committee We'll be happy to have a look. I think you might find some results in the companies that do claims for European travellers.
January 26th, 2023Committee meeting
John Lawford
Transport committee No. I think that's well within the rules of the CTA. They have done it before. At the start of COVID, they had eight large questions they had to settle about the way they were going to handle COVID questions. There were some 3,000 complaints and they handled all of them, at least
January 26th, 2023Committee meeting
John Lawford
Transport committee Who's answering that?
January 26th, 2023Committee meeting
John Lawford
Transport committee Okay. I'll be very brief. I would say that you might want to consider an obligation to serve on certain routes, especially rural routes. I don't believe that's necessarily imposed by the minister or the CTA at the moment. I think that would help. I'll pass it over to Gábor.
January 26th, 2023Committee meeting
John Lawford
Transport committee I would just say that the data Mr. Jack mentioned will also give us and consumers purchasing power that doesn't exist right now.
January 26th, 2023Committee meeting
John Lawford
Transport committee Sure. You're raising the costs, and they may well be passed on. Now we're on to the discussion of competition in this country, the airlines, the many efforts to try to bring new airlines online and all the challenges they face. Yes, I think it would increase prices and they wou
January 26th, 2023Committee meeting
John Lawford
Transport committee The path we chose lies between two roads. It's the Canadian path, so to speak. We have a three-category regime that differentiates between small and large carriers. Perhaps the issues we had were foreseeable, maybe they weren't, but we can back up and choose another path. It's go
January 26th, 2023Committee meeting
John Lawford
Transport committee The minister can change things quickly by issuing directives to the Canadian Transportation Agency, but I don't know if cabinet is deadlocked or not. In terms of fundamental changes, it's going to take a lot longer.
January 26th, 2023Committee meeting
John Lawford
Transport committee I wish I were an expert in this area. I will beg off and say I'm not sure that the new Accessible Canada Act has been compared to the regulations in detail. I presume that Transport Canada is doing that and recommending changes to the APPR to match. I've seen the same stories t
January 26th, 2023Committee meeting
John Lawford
Transport committee Absolutely, yes. As long as you can get cabinet and the minister on the same page.
January 26th, 2023Committee meeting
John Lawford
Transport committee Forgive me if I don't know what power this committee has to make the minister move. I'm presuming that you can rush out a report as quickly as possible. That would be appreciated and, ideally, yes, the technical recommendations I'm making—and they're not that technical—would be s
January 26th, 2023Committee meeting
John Lawford
Transport committee I think we are in agreement on those comments. I would add just one comment with respect to telecommunications complaints. If you can't resolve complaints with the providers, you have the option of referring them to the Commission for Complaints for Telecom-Television Services (
January 26th, 2023Committee meeting
John Lawford
Transport committee No, it's not reasonable. If I may, I will ask Mr. Lukács to answer this question, because he has much more experience in this area.
January 26th, 2023Committee meeting
John Lawford