Status of Women committee  Every situation is unique. I would say that this is one course of action that is possible. Clearly, our most recommended is an informal resolution in which there needs to be an understanding and a win-win situation at the basic level.

Status of Women committee  Yes.

Status of Women committee  You're welcome.

Status of Women committee  I think the biggest piece is the fear of reprisal. I'm not sure how you can include something to enforce consequences if there's reprisal. If we look at the civilian piece, we see the public service employee survey was done in 2011. In there, question 43 is very specific to reprisal for a public service employee using the system and for DND.

Status of Women committee  It was done by the Canadian Forces.

Status of Women committee  When you look at sexual harassment, you will see that our ratio is fairly similar to what the CF and DND have as a ratio. It's a fairly high ratio of women being sexually harassed. Of course, our number, if you look at the 375, does not necessarily match with the number of the Canadian Forces or DND, because we provide different services.

Status of Women committee  Once in a while the same person keeps coming back. We work to try to improve the work environment by talking to the supervisor, the commanding officer, or the base commander to try to have the person moved from their work environment to another place, and in most cases it works.

Status of Women committee  Once again, we only make recommendations. We cannot tell them what to do and how to do it. We'll talk with them. We'll find the best way to do it. We need their agreement to be able to move forward to a positive solution in most cases.

Status of Women committee  Yes, we do.

Status of Women committee  In my opening remarks a couple of weeks ago, there was an addendum to the document. There was a small table that showed all of the harassment cases we have had in the last six years. Out of those harassment cases, there was another column showing sexual harassment. If you take last year as an example, you see 65 harassment cases, and out of those there were three sexual harassment cases.

Status of Women committee  Do you mean personal training within the organization?

Status of Women committee  We have it throughout their years, especially for those we call the intake officers, those who receive the complaint. It's part of their professional development, and throughout the years they all go on specific training or refresher training to be able to be a first respondent.

Status of Women committee  Yes.

Status of Women committee  Constituents come to us many times with a specific issue. As I said, they can come at the beginning to receive information about where to go, how the process works, and which complaint resolution mechanism to use. We guide them and refer them to what exists. Once they have used those mechanisms, if they're not happy in the meantime, or even during the process, we're always....

Status of Women committee  It depends on the stage. I would say it's a journey. Based on where we're at on the road, the recommendation in our referral will be different in every case. If we strongly believe the person has been treated unfairly, we will push it all the way to the Chief of the Defence Staff or the minister.