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Information & Ethics committee  I have made a note of it. As I said, we are going to monitor the effect that this will have on the network. I would imagine that at that time, if there are measures to be taken, we will look at which ones are appropriate.

April 1st, 2014Committee meeting

Louis Beauséjour

Information & Ethics committee  As I said, the individual will be able to refer to the document they have at home. It is clear that this will be an important document that must be kept in a safe place. The same recommendation is made for the card or the document. It's always been recommended over the last few

April 1st, 2014Committee meeting

Louis Beauséjour

Information & Ethics committee  No, I don't know how many times they have to do it. Clearly, there are a certain number of programs that require it. Of course, every time someone finds a new job and has a new employer, they have to provide their social insurance number. Also, for all federal government program

April 1st, 2014Committee meeting

Louis Beauséjour

Information & Ethics committee  Since the card will no longer exist, this becomes an issue. We will have to follow up on that. I do not know what happened.

April 1st, 2014Committee meeting

Louis Beauséjour

Information & Ethics committee  As I just mentioned, protecting the private information entrusted to us is our main concern through the entire department. We are constantly trying to improve. Following the events that you mentioned, we implemented different protection reinforcement measures and we are constant

April 1st, 2014Committee meeting

Louis Beauséjour

Information & Ethics committee  When the social insurance number is issued, we will ask the client to quickly memorize his or her number and to keep the letter that we have sent in a safe place so that he or she can refer to it as needed. Over the next few months, we will evaluate the situation in order to mea

April 1st, 2014Committee meeting

Louis Beauséjour

Information & Ethics committee  We stopped issuing social insurance cards last Monday. We don't yet know what effect this will have on the network, but we are monitoring the situation.

April 1st, 2014Committee meeting

Louis Beauséjour

Information & Ethics committee  Your card was probably issued a number of years ago, because the new cards say on the back not to keep it with you. It simply shows that, over the years, we realized that we had to change our social insurance number protection practices, given the risk of identity theft when peop

April 1st, 2014Committee meeting

Louis Beauséjour

Information & Ethics committee  There is the entity that can use the SIN as an identifier through, I think, the Treasury Board Secretariat, and there are legal limitations as to who can ask and who we can ask to provide the SIN. It's the “don't” part that we advise the client on; don't give your SIN to people w

April 1st, 2014Committee meeting

Louis Beauséjour

Information & Ethics committee  For many years we had information on our Internet site to indicate that Service Canada will not reach clients that way. More recently, we took further steps. We put it more up front, on the first page of the Service Canada website, to ensure that people are aware that they could

April 1st, 2014Committee meeting

Louis Beauséjour

Information & Ethics committee  I will have to check. I don't think we systematically put an insert in with mailing information about potential phishing scams, but I will look into that to see whether we're doing something on a more systematic basis. My understanding is that we don't do it. In fact, as I said,

April 1st, 2014Committee meeting

Louis Beauséjour

Information & Ethics committee  In fact, this would not be my opinion, but there's an agreement we have in terms of the three characteristics of what is considered a breach that needs to be reported to the Privacy Commissioner. It's that the information is directly related to personal information that is sens

April 1st, 2014Committee meeting

Louis Beauséjour

Information & Ethics committee  I will need to follow up specifically on what the process is for. But the reason parents would like to have a social insurance number at birth is to be able to contribute to the student savings account and be able to get the grants associated with it. Basically, that is one of th

April 1st, 2014Committee meeting

Louis Beauséjour

Information & Ethics committee  I cannot speak about income tax fraud. I think CRA would be a better place to determine the techniques to identify that. But clearly for us, we put the dormant flag because when people are leaving the country—most of the time it's because they are not in the country or they could

April 1st, 2014Committee meeting

Louis Beauséjour

Information & Ethics committee  Yes, because it's considered as program use.

April 1st, 2014Committee meeting

Louis Beauséjour