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Information & Ethics committee For an alert, it's $5.
May 27th, 2014Committee meeting
John Russo
Information & Ethics committee It's for six years.
May 27th, 2014Committee meeting
John Russo
Information & Ethics committee There's a difference in alerting the consumer, which is credit monitoring, and there's an alert for the member who pulls the file. The $5 alert is legislated in Manitoba and Ontario, and we offer it across the country. When an institution pulls that file they're mandated to rece
May 27th, 2014Committee meeting
John Russo
Information & Ethics committee That's an alert. That's not monitoring. That's the $5 alert. The credit monitoring, which is for less than a cup of coffee a day, is a proactive, paid-for service. Unless they are a victim of a data breach and the corporation is paying for it, a consumer can pay for it on a mont
May 27th, 2014Committee meeting
John Russo
Information & Ethics committee At Equifax you could call to have that information put into our database if it was compromised. You could do that proactively if you were aware that it was compromised or used.
May 27th, 2014Committee meeting
John Russo
Information & Ethics committee It would help.
May 27th, 2014Committee meeting
John Russo
Information & Ethics committee For example, one pertinent point is the amendments to PIPEDA, in terms of Bill S-4, doing away with the investigative bodies. That would help both organizations in terms of working with all members of the financial industry to prevent fraud. You wouldn't be limited to those who h
May 27th, 2014Committee meeting
John Russo
Information & Ethics committee I'll answer that. Firstly, to clarify, if you're a true fraud victim, there's no cost to put a fraud alert on your file at Equifax. So if you're a true fraud victim you can do that for free. I believe that's at TransUnion, as well. So we're not charging people who have been vict
May 27th, 2014Committee meeting
John Russo
Information & Ethics committee I think the awareness is there among Canadian consumers that they have access to their file, and they can do it via IVR, through our website, or through a walk-in centre. So that information is there. It's on our Equifax.ca website, informing consumers. If they want, like you say
May 27th, 2014Committee meeting
John Russo
Information & Ethics committee What I don't think.... Maybe we could have Mr. Skinner in this.
May 27th, 2014Committee meeting
John Russo
Information & Ethics committee As an example, we go out in terms of Junior Achievement and work with schools in educating young Canadians so that when they do turn of age and are able to access credit they're aware of what the report is, and they know how to read the report and what impacts their score. So we'
May 27th, 2014Committee meeting
John Russo
Information & Ethics committee To start, Bill S-4 is a good initiative in terms of giving consumers a little more power proactively to know when their information's been compromised. So mandatory breach notification, something that many U.S. states have already.... Hopefully this bill does pass the third time
May 27th, 2014Committee meeting
John Russo
Information & Ethics committee The majority here in Canada are Canadian organized criminal activities emanating from Canada.
May 27th, 2014Committee meeting
John Russo
Information & Ethics committee I couldn't provide that information to you in terms of which terrorist organizations. When we work with law enforcement, and our security departments work in terms of—
May 27th, 2014Committee meeting
John Russo
Information & Ethics committee We know that it's happening.
May 27th, 2014Committee meeting
John Russo