Government Operations committee  Yes. We've come up with over a dozen client satisfaction surveys for all of the services. That includes Lisa and Kevin's group. We have a meeting every couple of weeks where we go over the client satisfaction service surveys. Every year we update them. The idea is to be consolidating them in a more cohesive way so we can measure one service against another.

Government Operations committee  Exactly.

Government Operations committee  Mr. Whalen, the issue is that when Shared Services Canada was started up, we had all the procurement tools in our inventory. Those have since been moved over to Shared Services Canada. We still have a few regulatory and a couple of other issues to clean up. By and large, we've tried to divide the landscape in a very even process so it's absolutely clear to suppliers and to government departments doing business which department does which.