Information & Ethics committee  I don't have an opinion on whether she's right or wrong. I'm looking at it in terms of our responsibilities under the act and our ability to fulfill our responsibilities under that act. That's the perspective I take.

Information & Ethics committee  Very much so.

Information & Ethics committee  For sure.

Information & Ethics committee  The proposal to undertake certain—

Information & Ethics committee  Contracts are public information, so that's proactively disclosed every quarter.

Information & Ethics committee  Part of it may be advice—I don't know, Dan, if you want to speak to section 21—and then the government or the minister or the department takes a decision. The decision is part of the public record, but it may be that the advice that was provided by officials had various options, and that may not be made public under the section 21 provisions.

Information & Ethics committee  Those are two perfect questions for Dan Proulx to answer, as director of ATIP.

Information & Ethics committee  If I could raise a different point, it's important to realize that for almost every government department or agency, it's the same people who are working on both the records for access to information as well as for privacy. One of the only issues I would have is if the Information Commissioner orders a department to proceed with a given request that could have an impact on our ability to address other requests in a timely fashion, which could be both on the access to information and the privacy side.

Information & Ethics committee  Thank you for the question. The Access to Information Act has not been looked at since 1983, so this a long time in coming, but it seems to me that it's a step-by-step process of reform. I think the discussion that we just had here around proposed section 6 is an indication of something that would help the community to have more precision around the types of requests we get.

Information & Ethics committee  Thank you, Mr. Chair. My name is Robert Mundie, and I'm the acting vice-president of the corporate affairs branch. I have with me today Dan Proulx, who is director of the access to information and privacy division at the Canada Border Services Agency. This division is responsible for overseeing the access and privacy functions at the agency.

Information & Ethics committee  Generally speaking, if you have a dispute from an experience you've had at the border, we have a recourse directorate within the corporate affairs branch that will receive a complaint or a compliment, and it will be appropriately handled through the organization and you'll get a response.

Information & Ethics committee  Yes, you can find it on our website. It gives the details. You can either mail in a complaint or you can submit it electronically.

Information & Ethics committee  In the past year there have been three complaints that have come from the Office of the Privacy Commissioner, and we're in the process of co-operating with those investigations. They haven't yet concluded.