Veterans Affairs committee  No, I think we're going to be having the same conversation in the next three, five, seven or 10 years. We have to come to the realization that we've poured millions and millions of dollars and hundreds and hundreds of people into this system, saying we're going to eliminate the b

Veterans Affairs committee  Okay. First of all, there are a couple of things. The 80% target for 16 weeks only starts when Veterans Affairs Canada has a complete file, so we need to know that. Second, someone talked about raising the quality of the output. I think you can only do that by raising the qual

Veterans Affairs committee  Yes, Mrs. Wagantall. To answer your question, without a doubt we have the ability. I believe the parts of the system are in place where we need them. We just need to get them connected in the right order. We're doing this backwards. I think it is possible, yes.

Veterans Affairs committee  Yes. Thank you for the question. You know, I start to sound repetitive to myself after a while. We're beating a drum here. Look, we've tried this process. We've put people to it. We've put money to it. I saw a backlog 11 years ago. There's a backlog, and it's 2020. I just thin

Veterans Affairs committee  Thank you. Good morning, Chair and members of the committee. Thank you for the opportunity to be here today and to discuss the backlog of veterans files at Veterans Affairs Canada. It's been just over two years since I left the position of ombudsman for the Canadian Armed Force

Veterans Affairs committee  Good morning, everybody. I hope all is well. The weather is nice and cool here in Thunder Bay. How is the sound? Is it good?

Veterans Affairs committee  Is this better?

Veterans Affairs committee  Okay.