Refine by MP, party, committee, province, or result type.

Results 1-4 of 4

Public Accounts committee  Absolutely. Just for clarification purposes, the frontline agents who first deal with the applications are keying the information into the system. The system absolutely has controls in place to identify where there may be discrepancies or areas that would require a closer look.

May 4th, 2021Committee meeting

Heather Daniels

Public Accounts committee  I would like to reiterate that the accuracy of the processing of the initial applications has consistently been 99%. We have no reason to believe that more time is required by these first-line keyers to process these applications. Their sole role is to key the information that is on the application into our system.

May 4th, 2021Committee meeting

Heather Daniels

Public Accounts committee  Yes, absolutely.

May 4th, 2021Committee meeting

Heather Daniels

Public Accounts committee  I would agree. I believe Mr. Vermaeten covered the scenarios. Often there are privacy issues with respect to sharing of information, so there are limitations. In some cases, we can develop a memorandum of understanding, an MOU, with another department to facilitate the process of information sharing, as we've recently done with Canada Border Services in our agreement to receive information on exit data.

May 4th, 2021Committee meeting

Heather Daniels