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Veterans Affairs committee  A couple of things happen. First of all, we're notified of their release. Once they go through a transition interview, then there's a screening tool to identify their risk of release. If everything seems fine, then they are lower risk. Those who are medium and higher will be sche

February 12th, 2024Committee meeting

Jane Hicks

Veterans Affairs committee  It depends on the need. If an individual has moderate needs, they might be assigned a veterans service agent who might work with them for targeted assistance, certain benefits and services. If there are higher needs and more complex needs, they would be assigned a case manager,

February 12th, 2024Committee meeting

Jane Hicks

Veterans Affairs committee  If I may, [Technical difficulty—Editor] is that with the whole new transition process is education and awareness. There are new tools in terms of transition that the commodore mentioned being on Canada.ca., that information, so that veterans, if they run into difficulties, know w

February 12th, 2024Committee meeting

Jane Hicks

Veterans Affairs committee  If you don't mind, I was going to say that we are very connected to the Five Eyes countries. There's a research body that works with the Five Eyes countries, and they share research and whatnot. They are connected in the international community with respect to veterans and transi

February 12th, 2024Committee meeting

Jane Hicks

Veterans Affairs committee  If I can add one quick point, in terms of the service element, we are actually moving toward asking if they have military service, as opposed to a veteran.... In fact, in the census we had, there was a veteran question and it was exactly that. It was, “Have you served?” as oppose

February 12th, 2024Committee meeting

Jane Hicks

Veterans Affairs committee  It's a pilot that we have right now that is for members who are medically releasing for one year post-release. They can have access to the telemedicine for the veteran, the family and their children. It includes prescriptions, referrals and whatnot.

February 12th, 2024Committee meeting

Jane Hicks

Veterans Affairs committee  It's for medically releasing veterans. It's a pilot at this point in time. It was intended for medically releasing members, because it was perceived that those were the ones who needed it the most at this point in time. We'll evaluate the results.

February 12th, 2024Committee meeting

Jane Hicks

Veterans Affairs committee  No, the telemedicine is not designed to fill out forms for disability benefits and things like that. It's really for primary, acute health care.

February 12th, 2024Committee meeting

Jane Hicks

Veterans Affairs committee  Thank you for your question. The main difference, I think, is that previously the focus on transition was really on the ill and injured, and also others but not in such a formalized way. Right now, it's all those releasing, so it includes the ill and injured and those who are no

February 12th, 2024Committee meeting

Jane Hicks

Veterans Affairs committee  In terms of spouses, I think it all starts with transition and the transition process. The information at the transition interviews is intended for the military members and their families or spouses, so they're certainly welcome to attend and participate in the process. Then they

February 12th, 2024Committee meeting

Jane Hicks

Veterans Affairs committee  Thank you, Mr. Chair. There is an alignment of treatment benefits programs between the Canadian Armed Forces and Veterans Affairs, whereby members who have a service-related condition can let us know, and they can contact our provider Medavie Blue Cross and request their treatm

February 12th, 2024Committee meeting

Jane Hicks

Veterans Affairs committee  Certainly, data is a challenge. There's no question, but we do have data on telemedicine and some data on the number of individuals who are accessing alignment of benefits. Again, awareness is a challenge, and we recognize that not everyone is aware of that. That's why, with our

February 12th, 2024Committee meeting

Jane Hicks

National Defence committee  There are just two points that I wanted to raise. Right now we are investing significant efforts in the transition process to make sure that all veterans are aware of the benefits and services when they release, and that they sign up for My VAC Account so we can push information

June 2nd, 2023Committee meeting

Jane Hicks

National Defence committee  Certainly. There are significant efforts happening right now to work with our partners in Canadian veteran rehab services, PCVRS, to meet the needs of veterans. There are holistic assessments, which is a more integrated approach. We've been working with providers across the count

June 2nd, 2023Committee meeting

Jane Hicks

National Defence committee  Steven, do you want to respond to that?

June 2nd, 2023Committee meeting

Jane Hicks