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Transport committee We had 56 complaints, as Nada mentioned. We had, I believe, one that came in through the CTA.
February 15th, 2024Committee meeting
Rhoda Boyd
Transport committee We have complaints procedures that go through our client satisfaction team. From anybody who has questions before they travel, or if they have a complaint after having gone through security screening, it comes to that team. We address every accessibility complaint as a top priority.
February 15th, 2024Committee meeting
Rhoda Boyd