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Information & Ethics committee  The commissioner has no ability to make law or make regulation or make orders. She is an ombudsman, a privacy advocate. She gives guidance. She does have the power to publicize--which, if you noticed earlier in our discussions, s a very powerful one--to compel compliance with her

December 4th, 2006Committee meeting

John Gustavson

Information & Ethics committee  Mr. Chair, just to clarify, I would want to give a complete answer. The commissioner does have the authority to initiate an investigation if she wishes, if she sees something she wants to take a closer look at. But again, at the end of that investigation, all she can do is issue

December 4th, 2006Committee meeting

John Gustavson

Information & Ethics committee  Early in my remarks I pointed out that for most of the private sector, this came into effect January 1, 2004. It's still very early. There is a lot of learning yet to be done. We think more time has to pass before we really understand whether or not significant changes are needed

December 4th, 2006Committee meeting

John Gustavson

Information & Ethics committee  I think it's what the Attorney General called “a remarkable national consensus”. Somewhat to my surprise, during the process of negotiations I learned that privacy advocates are generally not out to shut down business; they're not out to harm the economy. I hope they understand

December 4th, 2006Committee meeting

John Gustavson

Information & Ethics committee  There are provisions in the act. I'll defer to Ms. Cody-Rice to talk about it.

December 4th, 2006Committee meeting

John Gustavson

Information & Ethics committee  We would have difficulty with that concept because the Privacy Commissioner is quite rightly a privacy advocate, and there's a bias there. That's not a criticism, that's the way she's appointed and that's the way it should be, but giving order-making powers to the Privacy Commiss

December 4th, 2006Committee meeting

John Gustavson

Information & Ethics committee  It's one of the reasons that led to our support for the “do not call” list. Unfortunately, the telemarketing community has not comprehensively self-regulated. Those who conduct it ethically and according to the rules are paying a price now for those who have not. It is my under

December 4th, 2006Committee meeting

John Gustavson

Information & Ethics committee  I quite enjoyed receiving the message from my member of Parliament for Willowdale in the last election campaign.

December 4th, 2006Committee meeting

John Gustavson

Information & Ethics committee  Fortunately we had a code of ethics prior to PIPEDA that reflected those principles, which our members followed, so we were not terrible fussed by the legislation; we didn't have to change very much. But the fundamental of it, of course, is that you need consent to acquire person

December 4th, 2006Committee meeting

John Gustavson

December 4th, 2006Committee meeting

John Gustavson

December 4th, 2006Committee meeting

John Gustavson

Information & Ethics committee  Mr. Chair, I don't want to eat into Mr. Martin's time, but let me make a general comment about the act that I think is important for the committee to understand. The ten principles that form the basis of the act were negotiated over four long and difficult years—I know, because

December 4th, 2006Committee meeting

John Gustavson

Information & Ethics committee  We did some research funded by the Privacy Commissioner—and we've left a copy—with respect to small and medium-sized business. The basic problem right now is the lack of awareness. When there is a complaint, then small business will pay attention to it; they will follow the recom

December 4th, 2006Committee meeting

John Gustavson

Information & Ethics committee  Mr. Chair, could I respond to that?

December 4th, 2006Committee meeting

John Gustavson

Information & Ethics committee  I think there's one other element here, and it's a feeling that disclosing the name could do so much harm to a company. Really, with a law, they're still seeking guidance, and the Privacy Commissioner is giving guidance as to what it means. Most companies, as you know, try very h

December 4th, 2006Committee meeting

John Gustavson