Industry committee  Thank you, Mr. Sweet. Good morning. My name is Bill Randle. I am the assistant general counsel at the Canadian Bankers Association. With me today is Bill Kennedy. He's vice-president, special loans, with the National Bank of Canada. We appreciate the opportunity to appear before

Industry committee  All I can say, Mr. Wallace, is that, as I'm sure you would appreciate, all our member banks follow exactly what they're required to do under the Bank Act and the regulations, including the insurance regulations.

Industry committee  I'm pleased it's a good answer.

Industry committee  Well, that's an interesting thought, although I don't think many people would get 100,000 e-mails, to be frank. You can always take hypotheticals to an extreme, but I think in the practical sense what really happens is that a very selective number of businesses are involved in th

Industry committee  Again, with respect, I don't think there would be tens or hundreds of thousands. I think given the restrictions we suggest be placed on it, what you would find is that it would only be a small number of businesses, and a lot of them would be smaller businesses who do not have the

Industry committee  Thank you, Mr. Lake. As we said, I think we are strongly supportive of the bill generally. I think our reference to other legislation was really in relation to specific provisions in this bill rather than generally. I would agree that the civil servants and the department have o

Industry committee  Are you discussing the initial contact message?

Industry committee  Our proposal is that in this day and age, where more and more companies are dealing in electronic means, and in fact that's being encouraged because it obviously lowers costs both to the companies concerned and the consumer, we should try to have a balance between the need to avo

Industry committee  I would also say that our real concern was with the fact that they could pursue the right of action and the class actions on the private right of action. Put those things together in the development of class actions in this province and the costs for businesses, especially small

Industry committee  And as you say, Mr. Rota, we've all been faced with individuals who may have certain ways of dealing with things, and I think it's unfair to companies that.... In fact, as a number of the other witnesses have said, you could have an honest mistake that potentially would lead to a