Transport committee  No, because again, it is a policy initiative that is outside the scope of this particular legislation. No, we have not made those inquiries.

Transport committee  Again, I think the concerns that have been raised with respect to cost and scope would have been brought to bear in terms of making that kind of decision.

Transport committee  There is a program in the United States that requires carriers to provide that information. That is completely separate from the complaints process. It has nothing to do with this particular section in the bill. We think it is totally misplaced.

Transport committee  I'm going to suggest that it is the wrong place to put it--in this bill--because of the substantial requirements it would create administratively. I would disagree strongly with the view that this is a very straightforward kind of thing. It is something that is not collected to

Transport committee  In the first 30 days on which that House is sitting after the minister receives it, to both houses of Parliament.

Transport committee  It is already in section 42 of the act.

Transport committee  There is no ambiguity.

Transport committee  We're looking for compromise language in terms of the two motions that have been put before us on this particular clause.

Transport committee  The department was prepared to table a compromise motion on this particular clause with respect to the motion put forward by the Bloc. We believe that the issue raised by Mr. Laframboise relates to the transparency of complaint information. Our proposal would make things clearer

Transport committee  Yes, 1,300 complaints a year.

Transport committee  Yes, I believe so.

Transport committee  No, not that I'm aware of.

Transport committee  Every single complaint is dealt with.

Transport committee  And then it comes back from the airline company. It's not as though it's fired off to the airline company and who cares what the outcome is? There's a feedback loop that then brings back the result of that process to the agency in terms of whether it has been effective or not.

Transport committee  Correct, in 2005.